At a Glance
- Tasks: Analyse business processes and improve software solutions to drive efficiency and value.
- Company: MJ Quinn, a leading infrastructure services provider focused on innovation and sustainability.
- Benefits: Competitive salary, 33 days holiday, and a supportive work environment.
- Other info: Join a values-driven culture that prioritises safety, diversity, and sustainability.
- Why this job: Make a real impact by enhancing business processes and collaborating with diverse teams.
- Qualifications: Strong analytical skills and experience in Agile environments preferred.
The predicted salary is between 32000 - 42000 $ per year.
DEPARTMENT OVERVIEW
The MJ Quinn Technology Services Department supports circa 5000 users across our platforms, workforce, and locations. The Department designs and supports a complex environment of software solutions.
JOB OBJECTIVE
The primary purpose of this role is to deliver new or improved business processes and software solutions that align with the organisation’s strategic goals. This involves analysing current business processes and IT systems, identifying inefficiencies or opportunities for improvement, and defining requirements for changes or innovative solutions. By working closely with business sponsors and technology teams, the Business Analyst ensures that initiatives add significant business value by enhancing efficiency, improving service quality, or enabling better decision-making through data and systems. The Business Analyst also works within Agile project delivery frameworks and adheres to ITIL-based service management practices to ensure that process improvements are implemented effectively and sustainably.
KEY RESPONSIBILITIES
In this role, a mid-level Business Analyst is entrusted with a range of responsibilities focused on requirements management, process improvement, and stakeholder collaboration. Key duties typically include:
- Requirements Elicitation & Analysis: Working with business sponsors and users to gather, clarify, and document business and system requirements for new processes or software features.
- Process Mapping & Improvement: Analysing current business workflows and processes to pinpoint inefficiencies or pain points, then proposing improvements or automation opportunities.
- Solution Definition & Documentation: Translating business needs into clear, actionable requirements for the technical teams.
- Agile Collaboration: Playing an active role in the Agile development lifecycle, working with Product Owners and development teams to refine the product backlog and ensure that delivered software features meet business requirements.
- Testing & Validation: Collaborating with QA/Test teams and end-users to validate that solutions meet requirements and business objectives.
- Stakeholder Communication: Serving as the liaison between business sponsors and technical teams, keeping everyone aligned.
PERSON SPECIFICATION
Analytical Skills & Process Understanding: Ability to analyse complex business processes and data to identify issues, trends, and opportunities.
Communication & Stakeholder Management: Excellent verbal and written communication skills are essential. Strong interpersonal and stakeholder management skills are needed to build consensus and manage expectations.
Agile and ITIL Knowledge: Practical experience working in an Agile development environment is an advantage.
HEALTH AND SAFETY RESPONSIBILITIES
You are expected to work safely and responsibly within MJ Quinn’s values, operational policies, procedures, and accepted behaviours, ensuring that you avoid harm to yourself, your colleagues, and the communities in which we operate.
DIVERSITY STATEMENT
MJ Quinn is committed to promoting an environment that values diversity. All staff are responsible for ensuring that all employees, customers, suppliers, and visitors are treated equally and fairly.
SUSTAINABILITY
MJ Quinn is committed to, and is investing in, a sustainable future as this is vital for the planet, our communities, customers, and business.
ABOUT MJ QUINN
MJ Quinn is a UK-based infrastructure services provider specialising in delivering comprehensive, end-to-end solutions across a range of industries.
OUR CORE VALUES
- People-Focused: We prioritise the well-being, growth, and success of our team and partners.
- Safety Always Matters: We are unwavering in our commitment to ensuring a safe environment for all.
- Operational Excellence: We strive for the highest standards of quality, efficiency, and continuous improvement.
- Sustaining Our Future: We are dedicated to delivering sustainable solutions that positively impact the environment and society.
This job description is not an exhaustive list of duties. You may be required to undertake additional tasks that are reasonable and relevant to your role, in line with the organisation’s business objectives.
IT Business Analyst in Liverpool employer: MJ Quinn
MJ Quinn offers a supportive work environment with a focus on professional growth and development. Employees benefit from a generous holiday allowance of 33 days, alongside a standard benefits package. The company is committed to quality and innovation in delivering infrastructure services, making it an attractive employer for those seeking stability and career advancement.
