At a Glance
- Tasks: Provide expert technical support for HVAC systems and troubleshoot issues nationwide.
- Company: Join Mitsubishi Heavy Industries, a top-rated air conditioning supplier in Australia.
- Benefits: Enjoy a company vehicle, extra leave for weddings, and discounts at 400 retailers.
- Other info: Great work-life balance and commitment to diversity and safety.
- Why this job: Elevate your HVAC skills while making a real impact in a supportive environment.
- Qualifications: Tertiary qualifications in HVAC and significant industry experience required.
The predicted salary is between 62100 - 75900 $ per year.
Mitsubishi Heavy Industries Air-Conditioners Australia (MHIAA) is one of Australia’s leading suppliers of premium residential and commercial air conditioning and air to water heat pump systems. In a short 25 years, the company has pushed the boundaries within the HVAC industry, winning multiple awards and accolades including being recognised by CHOICE®, as Australia’s Best Brand of Air Conditioner for six (6) years in a row.
About the role
We have an exciting opportunity for a HVAC technician to join our team in Regents Park, NSW, as a Technical Service Engineer! This is an opportunity to show off your HVAC technical knowledge on things like VRF systems and inverter technology; you will be relied upon to support and troubleshoot technical issues for our customers across the country.
What you’ll do
- Providing expert technical support for MHIAA air conditioning products across Australia and New Zealand.
- Supporting Service Agents with spare parts selection, troubleshooting, commissioning advice and technical queries via phone and email.
- Participating in, overseeing and supervising site visits and on-site commissioning to ensure projects are delivered successfully.
- Managing and processing warranty claim orders accurately and efficiently.
- Delivering technical product training sessions to internal teams and external partners.
What You’ll Bring
- Tertiary qualifications in HVAC including certificate 3 in Refrigeration and Air Conditioning, Current refrigerant handling license and restricted electrical license. (Mandatory)
- Significant experience in service, repair, and diagnostics within the HVAC industry.
- A strong track record of fault-finding, problem-solving, and technical troubleshooting.
- Exceptional communication skills, both written and verbal, with excellent time management abilities.
- Expertise with VRF and inverter technology, and deep knowledge of HVAC systems.
What we offer
- Company vehicle.
- Learning and Development to help you gain some extra skills!
- An additional day off for your wedding!
- PerksPlus! This provides employee discounts across 400 retailers in ANZ!
- EAP Service provided!
Globally, Mitsubishi Heavy Industries is committed to EEO, Workplace Health & Safety, cultural diversity, and fair workplace practices globally and boasts a great work-life balance for all employees. The successful candidate will be subjected to the appropriate background checks and can include a National Police Check, National Criminal History Check, VEVO Check, and Professional References.
HVAC Technical Support in Sydney employer: Mitsubishi Heavy Industries Air Conditioning Australia
Mitsubishi Heavy Industries Air-Conditioners Australia is an exceptional employer, offering a dynamic work environment in Regents Park, NSW, where innovation meets collaboration. With a strong focus on employee growth through ongoing learning opportunities and a supportive team culture, employees enjoy competitive salaries, additional leave benefits, and access to exclusive discounts. Join a company that not only leads the HVAC industry but also values its people, making it a rewarding place to build your career.
Contact Details:
Mitsubishi Heavy Industries Air Conditioning Australia Recruitment Team