At Sunshine Mitre 10, this isn't just a job, it's joining what we call a family, with over 450 employees throughout Queensland and 18 sites, you are a part of a legacy that is engaged with the local community and has been serving the community in Trade & DIY Hardware and Building since 1910. With our wide reach of sites throughout Queensland, the development opportunities for personal and business growth are endless, and all while working in a fun, dynamic and family friendly environment. Want to be a part of something different and leave a positive impact in the community in which you work? Sunshine Mire 10 is your new home.
About the Role
We're looking for a highly organised and proactive administrator to join our growing Frame & Truss team. This role is critical in supporting our sales, estimating, detailing and production teams to ensure jobs move smoothly from quote through to delivery.
If you enjoy working in a fast-paced environment, have excellent attention to detail and like keeping things organised, we'd love to hear from you.
You will provide administrative support across the entire Frame & Truss operation, helping coordinate information, maintain systems and keep customers and internal teams informed.
Key responsibilities include:
- Managing incoming Frame & Truss enquiries and job allocations.
- Preparing and processing customer documentation.
- Maintaining job records and updating internal systems.
- Assisting with quote tracking and reporting.
- Liaising with Account Managers, Estimators, Detailers and Production.
- Coordinating customer communication and follow-up.
- Monitoring outstanding information and RFIs.
- Assisting with scheduling and workflow administration.
- Producing reports and supporting continuous improvement initiatives.
- Providing general administrative support to the Frame & Truss team.
About You
Experience within the building, timber, manufacturing or Frame & Truss industry is advantageous but not essential.
- Strong Microsoft Outlook skills and confidence managing high email volumes.
- Intermediate Microsoft Office skills, particularly Excel and Word.
- Experience using MiTek software.
- Excellent organisational and time management skills.
- Strong attention to detail with the ability to prioritise competing tasks.
- Excellent written and verbal communication skills.
- A proactive approach and the ability to work both independently and within a team.
- A commitment to delivering outstanding customer service and supporting internal stakeholders.
- The ability to thrive in a fast-paced environment while maintaining accuracy.
- Enjoys working as part of a team.
What We Offer
- A supportive and collaborative team environment.
- Opportunities for training and career development.
- The chance to be part of a growing and successful business.
If you're looking for a role where your organisation and administration skills make a real difference every day, we'd love to hear from you.
Frame & Truss Administration Support in Coolum Beach employer: Mitre 10
Emerald Mitre 10 Home & Trade is an exceptional employer, offering a supportive and rewarding workplace in the heart of regional Queensland. With a strong focus on professional development, career progression, and a positive, inclusive culture, employees are empowered to thrive while delivering outstanding customer service. The company’s commitment to community engagement and local employment further enhances its appeal, making it a meaningful place to work for those looking to make a significant impact.
