At a Glance
- Tasks: Support sales by processing orders, creating quotes, and ensuring customer satisfaction.
- Company: Join a leading global supplier with a positive and supportive culture.
- Benefits: Generous salary, full-time role, and opportunities for growth.
- Other info: Enjoy a fast-paced environment where you can take ownership and suggest improvements.
- Why this job: Be part of a dynamic team during an exciting transition to a new SAP system.
- Qualifications: 2+ years in customer service or sales support, with SAP experience.
The predicted salary is between 62100 - 75900 $ per year.
Join a leading global supplier based on Sydney's Northern Beaches. Positive and supportive company culture with a diverse role offering real ownership. Generous salary - Temp to perm or permanent full-time opportunity.
Our client is a well-established, growing business with an excellent reputation for exceptional customer service, strong cross-team collaboration and a commitment to quality. They are in the middle of a transition to a new SAP system, which makes this an exciting time to join a company that genuinely invests in its people and values initiative. Generous salary on offer with immediate start!
This is a hands-on Sales Support role where you will play an integral part in making sure customers receive accurate, on-time orders and great service. You will:
- Process customer purchase orders
- Create quotations in SAP
- Validate pricing, lead times and product availability
- Handle credits and returns
- Work closely with production, logistics and supply chain teams
- Keep customers informed of order status, delays or changes
- Support invoicing by resolving any order or delivery discrepancies
- Provide intercompany pricing and order support
- Maintain accurate records of orders, shipments and customer interactions
- Ensure compliance with company policies and trade regulations
- Keep the office running smoothly, covering reception, couriers and contractors, stationery, office and kitchen supplies, and organising team and company events
As the business is still settling into SAP, there will be plenty of problem solving and fixing along the way, and the chance to take real ownership of how things work.
You are highly organised, calm under pressure and tech savvy, and you enjoy juggling multiple priorities in a fast-paced environment. You have an eye for detail, excellent communication skills and a self-starter attitude, and you are comfortable working autonomously. You will enjoy working out solutions and suggesting process improvements for a system that is still bedding in.
To be successful you have a minimum of 2 years experience in a customer service, sales support, logistics or a similar operational role, with strong technical skills including using SAP in processing purchase orders and creating quotations. If you are looking for a role where you can make an impact and be part of a successful and collaborative team, this could be the perfect role for you.
Sales Support in Sydney employer: Mitchell Morley Employees
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