Sales Development Representative (SDR) in Canberra

MishiPay is an international, leading checkout technology company that empowers shoppers to checkout in-store using either self-checkout via their own smartphones or using MishiPay's industry-leading, minimalist, low cap-ex kiosks. We are creating an enjoyable and convenient in-store shopping experience for leading retailers globally.

We are seeking a motivated and dynamic Sales Development Representative (SDR) to join our growing team. The ideal candidate will have a strong background in inside sales, particularly in retail technology, and a proven track record of successfully engaging with the EU and US markets.

You MUST have proven experience in conducting outreach via phone calls and emails to customers, particularly in the US to Enterprise Customers. You’ll have developed your sales experience within a technology product like ERP systems, CRMs or Accounting / HR software. Your written and spoken English skills will be impeccable.

This is a fantastic opportunity to contribute to a high-performing sales team and work closely with senior members to drive revenue and build strong partnerships.

Key Responsibilities

• Lead Generation: Conduct outbound lead generation to create new business opportunities. Develop and execute calling and lead-generation campaigns. Handle incoming inquiries and qualify leads effectively.
• Outreach: Engage with retailers of varying sizes and channels across the Europe and US markets. Develop innovative strategies to establish partnerships that drive revenue and sales growth.
• Account Support: Assist the Senior Sales team with opening new accounts with major retailers, completing supplier setup forms, and maintaining our CRM system to ensure accuracy and timeliness.
• Market Research: Perform in-depth research to identify and approach the right contacts using LinkedIn and other channels.
• Reporting & Meetings: Attend all sales meetings and produce agreed-upon reports, such as lead conversion and sales reports.

About You

• A bachelor’s degree is preferred, or equivalent experience in inside sales, specifically within the retail technology sector.
• Experience selling tech products to large enterprise businesses.
• At least 1 year of experience in an SDR, BDR, Inside Sales, Sales Executive, or similar role, with proven outreach success in the US markets.
• Excellent communication skills, both written and verbal, in English.
• Strong attention to detail.
• Ability to work independently on your own initiative and collaboratively as part of a team.
• Strong IT skills, Microsoft Office (Excel, Word, PowerPoint) and experience with CRM.
• Experience in engaging with both warm and cold leads, and successfully closing deals.
• The desire to work in a fast-growing small business that is truly groundbreaking in its service offering.
• Polished and professional demeanour with a courteous telephone manner and exceptional customer service skills.
• Self-motivated, proactive, and hands-on approach to problem-solving and execution.

Why MishiPay? You’ll work with an ambitious and inspirational multi-cultural team who are redefining the retail industry globally. We offer a tight-knit, collaborative and exciting work environment, coupled with the opportunity to see the apps you develop put to use in some of the world’s largest retailers. We also offer a competitive remuneration package that includes KPI based bonuses and potential options. This role offers the opportunity to work in a collaborative and fast-paced environment, contributing to the success of a cutting-edge retail technology company. If you’re passionate about sales and have the experience and drive to succeed, we’d love to hear from you!