Maintenance & Capital Works Manager

The future is full of potential, and Mirvac is poised to shape it.

Our brand stands for more than just property development we are committed to creating enduring value by reimagining work, life, commerce, and community.

With courage and imagination, we're curating the future of Australia's urban landscapes, creating places that foster connection, sustainability, and innovation.

Join us as we work towards building the imagine nation.

• Your opportunity
• Maintenance Manager, LIV BTR

Assist in the maintenance and operation of building services across the asset(s), ensuring properties are presented to the highest standard, maintained in optimal condition, operated cost-effectively, and compliant with all statutory requirements.

This role is responsible for delivering exceptional customer service and maintaining a strong focus on safety, while leading the planning and delivery of capital expenditure (Cap Ex) projects.

Acting as a champion for our customers, the role proactively represents their needs and expectations to enhance the overall customer experience.

What you'll be doing

• Provide an exceptional customer experience by building strong relationships with key stakeholders (internal and external) and ensure a high level of communication by responding to, and actioning, requests in a timely manner.
• Daily inspection of all plant and equipment to ensure operational readiness for occupancy/trade.
• Ensure all areas of the asset are maintained to the highest presentation standard and safety levels.
• Daily review and proactive identification of maintenance and repair requirements
• "Hands on" work as required; including patching and painting, carpentry and cabinetry repairs, landscaping, whitegoods fault inspections.
• Assist in the management of all contractors and service providers, and their ongoing performance, in accordance with Mirvac policies and procedures.
• Provide support to ensure any identified risks are regularly reviewed and strategies implemented to eliminate, mitigate, or minimise their impact.
• Support the development and delivery of projects in a way that creates a safe, sustainable and innovative culture that drives a competitive advantage for Mirvac.
• Contribute to meeting the objectives of the Strategic Asset Plan for the asset(s).
• Create and approve work orders, tax invoices, service and minor capital works contracts within delegated limits of authority.
• Assist with the preparation of scope of works for planned operational or minor capital projects.
• Escalate all critical service interruptions with an understanding of the impacts on our customers and tenants.
• In line with statutory requirements, assist with the completion of annual Fire Safety Compliance certification.
• Ability to be on call 24/ 7, work on weekends and attend to after-hours calls.
• Champion the consistent application of the key Mirvac values, leading by example and promoting a high performing and collaborative environment.
• Assist with any projects or undertake additional duties as required.

What you'll bring

• 5+ years of experience in high-volume handyman services, or maintenance roles
• Demonstrated experience in a high-volume role with conflicting priorities
• Demonstrated understanding of Australian Standards, NCC, HSE, DDA and other risk management issues
• Detailed understanding and practical experience of BMCS systems
• Technical competency with trade or tertiary qualifications preferred, but not essential
• A customer-centric focus with the ability to develop and maintain exceptional stakeholder relationships, and liaise with people at all levels
• Exceptional organisational skills with the ability to prioritise work effectively, ensuring deadlines are achieved on time
• Proactive and self-motivated mindset, with the ability to solve issues as they arise and to improve system and process efficiencies and effectiveness
• A commitment to quality, professionalism, confidentiality and attention to detail
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