Love building relationships and helping customers find the right solution? This is your opportunity to combine account management and business development in a role where genuine client care comes first, without the pressure of a hard sell.
Our client is a leader in warehouse solutions, with strong demand and a steady flow of incoming enquiries. We’re looking for someone who enjoys turning that interest into lasting relationships, understanding what customers need and helping bring their projects to life.
Relationship Manager
What's in it for you
- No sales pressure!
- $85,000 - $90,000 per year
- Super
- Bonus + $12K pa car allowance
- fuel card
- e-tag
- A role with variety
- Enjoy variety with 1-2 days on the road and 3-4 in the office, building customer relationships, preparing quotes and winning new business.
- Genuine, Supportive team environment where people enjoy coming to work
- 8am to 4pm or 9am to 5pm, Monday to Friday.
About the role
Based in Carrum Downs, this full time role offers a mix of client interaction, account management and practical project coordination. You'll have warm inbound enquiries to work with, established relationships to nurture and the opportunity to develop new business through a consultative approach.
- Spending one to two days on the road visiting customers, understanding their operations and identifying opportunities to support their business.
- Working from the office for the remainder of the week, preparing quotes and estimates, responding to enquiries and keeping customer projects moving.
- Taking ownership of existing accounts, building trust and becoming a reliable point of contact.
- Working closely with internal teams to clarify customer requirements and coordinate a smooth handover to the project team.
- Keeping customers informed throughout the quoting and project process.
- Maintaining accurate CRM records and tracking enquiries, quotes and opportunities through to follow up.
About you
- At least four years' experience in account management, relationship focused sales or business development.
- Confidence meeting customers face to face, understanding their needs and recognising opportunities to grow both new and existing business.
- Experience preparing quotes and estimates, with strong attention to detail.
- A practical, hands on approach to managing enquiries, following up opportunities and keeping customers informed.
- Strong organisational skills and the ability to manage several customer requirements at once.
- An interest in a predominantly office based role, spending three to four days in Carrum Downs and one to two days visiting customers predominantly located in the Western Suburbs.
- Experience in logistics, warehousing or a related industry would be highly regarded, particularly if your role has combined quoting, account management and customer visits.
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Relationship Manager in Melbourne employer: Mint People
Mint People offers a supportive and friendly work environment where employees can make a real impact in the warehouse and logistics industry. The company provides opportunities for professional growth without sales pressure, ensuring a positive atmosphere for its team members. Employees enjoy benefits such as a competitive salary, bonuses, and the use of a company vehicle for client visits.
