At a Glance
- Tasks: Welcome guests, manage check-ins, and provide personalised recommendations for an unforgettable stay.
- Company: Join Minor Hotels, a leading hospitality brand in the Mackay region.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for career advancement.
- Other info: Dynamic work environment with a focus on teamwork and guest satisfaction.
- Why this job: Be the face of hospitality and create memorable experiences for guests every day.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 49500 - 60500 $ per year.
Minor Hotels in Mackay region, Australia invites applications for a guest services role.
Provide a warm welcome, handle check-in, and address guest inquiries to ensure a smooth arrival experience.
You will maintain clear, courteous communication across channels, manage reservations with a PMS, and act as the primary contact during a guest's stay, offering personalised recommendations and timely assistance to exceed expectations.
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Guest Services & Concierge Agent employer: Minorinternational
At Oaks Gold Coast Calypso Plaza Suites, we pride ourselves on being an exceptional employer that values our team as the heart of our success. As a Night Caretaker, you'll enjoy a supportive work culture that prioritises professional growth and wellbeing, alongside exclusive benefits like generous leave, discounted hotel stays, and wellness support. Join us in creating memorable guest experiences while enjoying a dynamic environment that fosters innovation and collaboration.
