At a Glance
- Tasks: Deliver exceptional guest service and lead a team of junior agents.
- Company: Oaks Darwin Elan Hotel, a vibrant place to work in beautiful Darwin.
- Benefits: Flexible hours, competitive pay, and opportunities for career growth.
- Other info: Perfect for those who thrive in a fast-paced, customer-focused environment.
- Why this job: Join a dynamic team and make guests feel at home every day.
- Qualifications: Proven front office experience and strong leadership skills.
Oaks Darwin Elan Hotel in Darwin, Australia, is seeking a casual Senior Guest Service Agent with proven front office experience to join our team.
You will deliver a warm, professional reception, manage check-in/out, and handle guest needs with poise.
You will lead by example, work across in-person, phone, and email interactions, support reservations, and mentor junior agents while maintaining high service standards.
Senior Guest Service Lead - Front Office & Training in Darwin employer: Minor Hotels
Minor Hotels is an exceptional employer that prioritises the growth and wellbeing of its employees, offering a dynamic work environment where collaboration and innovation thrive. As a Revenue Manager, you'll benefit from extensive career development programs, exclusive hotel discounts, and a supportive culture that values your contributions to delivering outstanding guest experiences. With a global presence and a commitment to employee success, Minor Hotels provides a unique opportunity for professionals looking to make a meaningful impact in the hospitality industry.
