Assistant Property Manager

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America.

Minor Hotels Australasia is currently looking for an Assistant Property Manager to join our team at MINT Residential. Mint Residential is part of the Minor International Group. We have offices in key CBD locations across Australia and are a full-service property agency specialising in CBD & Inner-city apartment sales, rentals & property management.

Based in our Brisbane CBD office, you'll be part of a small, supportive team that’s backed by the strength and scale of a global hotel group.

Key Responsibilities include:

• Manage and maintain a portfolio of Minor Hotels branded apartments (Oaks Hotels, Avani Hotels)
• Manage incoming rental enquiries, always providing exceptional customer service
• Conduct open, routine, entry and exit inspections as required
• Communicate effectively with tenants
• Draft and support in the administration of leasing and property handovers
• Address maintenance issues and liaise with tradespeople
• Utilise the console cloud program for effective property management

Shift Details (subject to change):

• Monday to Friday position
• Office located in Brisbane CBD
• Flexible working arrangements

Further Details:

• Manage a boutique portfolio of fewer than 150 properties, allowing you to focus on quality service rather than high-volume management
• Competitive bonus scheme to reward your performance
• Access ongoing learning and development opportunities to support your career growth
• Enjoy a strong support structure, with invoicing and compliance taken care of for you
• Collaborative and supportive team that values your expertise and success
• Laptop and mobile phone provided
• Hybrid working opportunities available

Qualifications

To be successful in this role you will have:

• Minimum 1 year of Property Management experience
• Exceptional communication skills, with the ability to build lasting relationships with tenants, owners and stakeholders
• Solid knowledge of property management procedures, including a strong understanding of current legislation requirements
• Excellent time management skills, with the ability to work towards deadlines and prioritise as required
• Positive attitude, with the ability to work as part of a team but also autonomously
• Availability to work Saturdays when required (on an ad hoc basis)

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

What We Offer:

• Career Growth: Learning and development programs to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands.
• Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
• Generous Leave: Parental and birthday leave.
• Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.