At a Glance
- Tasks: Lead IT support, manage incidents, and mentor junior staff in a dynamic environment.
- Company: Join Mineral Resources, a leader in the mining industry with a focus on innovation.
- Benefits: Enjoy competitive pay, career growth, and a supportive team culture.
- Other info: Opportunity to work with cutting-edge technology and develop your career.
- Why this job: Make a real difference by enhancing IT services across our Australian operations.
- Qualifications: Proven IT support experience and strong leadership skills required.
The predicted salary is between 63000 - 77000 $ per year.
Mineral Resources is seeking a Senior IT Support Specialist to act as a senior escalation point for Level 1 and Level 2 incidents across our Australian operations. You will provide hands-on technical support, coordinate service desk activities, manage lifecycle processes, and mentor junior staff to ensure professional service delivery.
Reporting to the DTS Support Supervisor, you will support desktops, laptops, printers, phones, AV and room tech, participate in lifecycle management and drive.
Senior IT Service Desk & Escalations Lead in Perth employer: Mineral Resources
Mineral Resources is an exceptional employer, offering a competitive salary and annual bonuses alongside unique in-house benefits such as investment opportunities through the MinRes MyShare plan. Our state-of-the-art Head Office in Perth boasts unparalleled onsite services, including a café, restaurant, GP clinic, corporate gym, and childcare facilities, fostering a supportive work culture that prioritises employee wellness and growth. As a Tyre Specialist, you will have the chance to leverage your expertise to influence safety and operational standards across our diverse mining operations, making a meaningful impact in a dynamic and rewarding environment.
