Assistant Store Manager – Byron Bay

Milligram is coming to Byron Bay, and we’re looking for Casual Retail Assistants to help us make our newest store something really special. We’re not just opening another retail store. We’re creating a place that feels at home in Byron Bay — a destination for locals, visitors, creatives, design lovers and anyone who appreciates beautifully made things.

If you love great products, great people and creating memorable experiences, this could be your kind of place.

About Milligram

For more than 15 years, Milligram has been the home of designer stationery and beautifully considered objects. We bring together some of the world's most loved and interesting brands — from pen icons like LAMY and Kaweco to paper and lifestyle brands Moleskine, Kinto, Midori, Traveler’s Company, Bellroy, Karst, Orbitkey and many more.

But Milligram is about more than what we sell. It's about the experience of discovering something new, helping someone find the notebook they'll carry for years, the perfect pen for their desk, or an object they didn't know they needed until they saw it. We believe retail should be engaging, personal and fun — and that the people who create that experience are what makes a store great.

About the Role

You will role model sales and service excellence, supporting the team to achieve results the Milligram way. You will be responsible for:

• Providing leadership support to the Store Manager, running the store on designated days (roster Sunday-Thursday, incl. evenings and public holidays).
• Supporting the team to achieve store KPI’s and sales budgets.
• Delivery of exceptional personal sales results.
• Assisting with inventory management and shrinkage control.
• Applying high standards of organisation and communication to ensure your team has a clear understanding of product and business expectations.

Why Milligram?

• Join a growing Australian retail brand with exciting expansion ahead.
• Be part of opening and shaping our newest store.
• Work with some of the world's most iconic and interesting stationery, lifestyle and design brands.
• Lead a team in a beautiful new Byron Bay location.
• Build genuine relationships with the local community.
• Enjoy generous discounts across the Milligram range and access our generous store incentive program.
• Be part of a supportive, creative and down-to-earth team.
• Have the opportunity to grow with a business that values ideas, initiative and people.

The person we're looking for

You don't need to be a stationery expert. You do need to be curious. You'll be a natural people leader who knows how to create energy, bring people together and make a team feel like a team. You'll love being on the shop floor, have strong commercial instincts and care about the little details that make a customer experience memorable. Most importantly, you'll want to build something, not simply run a store.

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