- Lead a Luxury Jewellery Boutique | Chatswood or Macquarie Centre
- Global Luxury Jewellery Leader Expanding Across Australia
- Mandarin and/or Cantonese Speaking Candidates Highly Preferred
The Company
Our client is a globally recognised luxury jewellery retailer with a rich heritage, an exceptional reputation for craftsmanship, and a growing presence across Australia. Known for delivering premium products and personalised service, this brand is committed to building long-term relationships with its clientele while fostering a high-performance culture within its boutiques.
The Role
We are currently seeking experienced Store Managers to lead luxury jewellery boutiques across Chatswood Chase and Macquarie Centre. Reporting to senior retail leadership, you will be responsible for driving sales performance, elevating the client experience, and leading a passionate team to achieve exceptional results. You will play a key role in developing a strong clienteling culture, nurturing VIP relationships, and ensuring the boutique consistently delivers the highest standards of luxury retail.
Key Responsibilities
- Lead and develop a high-performing boutique team
- Drive sales growth and achieve individual and store KPIs
- Deliver exceptional luxury customer experiences and service standards
- Build and maintain strong relationships with VIP and repeat clientele
- Recruit, coach, and retain talented retail professionals
- Monitor business performance and implement strategies to maximise results
- Create a positive, engaged, and results-driven team culture
Skills and Experience
The successful candidate will have proven leadership experience within luxury retail, premium retail, jewellery, watches, fashion, beauty, or other customer-focused retail environments. You will be a strong people leader with a track record of developing successful teams, achieving sales targets, and delivering exceptional customer experiences. Mandarin and/or Cantonese language skills are highly preferred, given the boutique's diverse customer base.
Benefits
This is an opportunity to join a respected international luxury retailer during an exciting period of expansion across Australia. The successful candidate will enjoy a competitive salary package with attractive commission and bonus earning potential, ongoing training and development, and genuine long-term career progression opportunities.
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Store Manager | Luxury Jewellery Boutique in Willoughby employer: Miller Leith
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