At a Glance
- Tasks: Monitor site operations, manage communications, and respond to incidents in real-time.
- Company: Join Millennium, a leader in integrated services across cleaning and security.
- Benefits: Competitive pay, flexible shifts, and opportunities for career growth.
- Other info: Night shifts available with potential for training and progression.
- Why this job: Be part of a dynamic team ensuring safety and service excellence.
- Qualifications: Experience in control room operations and strong communication skills required.
The predicted salary is between 21.6 - 26.4 $ per hour.
Millennium is a leading provider of integrated services across cleaning, security, and facilities management. We pride ourselves on delivering safe, high-quality, and responsive solutions to clients across retail, commercial, industrial, and public sectors.
We are currently seeking professional and reliable Control Room Operator to join our team at Chatswood, NSW. This is an excellent opportunity to work with a reputable organization that values professionalism, safety, and service excellence.
Position Overview
As a Control Room Operator, you will play a critical role in the coordination and monitoring of site operations. You will be responsible for managing communications, responding to incidents, and ensuring the smooth functioning of cleaning and security services across designated sites.
Positions available: Full-Time
Potential earnings / Award Level 4: $30.23 + Sign on Bonus
ROSTER:
- Night Roster 1: Tuesday to Thursday 18:00-06:00
- Roster 2: Tuesday, Wednesday, Saturday and Sunday: 18:00-06:00
Key Responsibilities
- Monitor CCTV systems and site activity to ensure safety and compliance
- Coordinate cleaning and security teams across multiple locations
- Respond to alarms, incidents, and service requests in real-time
- Maintain accurate logs and incident reports
- Communicate with site supervisors, clients, and emergency services as needed
- Ensure adherence to operational procedures and safety protocols
- Support rostering, shift coverage, and workforce coordination
Qualifications & Requirements
- Previous experience in a control room preferably in a retail environment
- Strong communication and multitasking skills
- Familiarity with CCTV, alarms, radio, and dispatch systems
- Ability to remain calm under pressure and respond quickly to incidents and emergencies
- Basic computer literacy and report writing skills
- Availability for shift work, including nights, weekends, and public holidays
- Security license or relevant certifications may be required depending on site
Why Join Millennium?
- Be part of a dynamic and supportive team
- Opportunities for career progression and training
- Work with a company that values safety, performance, and people
- Competitive pay and flexible working arrangements
Control Room Operator in Willoughby employer: millennium
Millennium Services Group is an exceptional employer, offering a supportive team environment and a commitment to employee growth and wellbeing. As a Retail Security Supervisor in Eastgardens, NSW, you'll benefit from state-of-the-art technology, ongoing training, and generous financial incentives, including a minimum annual salary of $98K and a sign-on bonus. Join us to lead a dedicated team in a premium retail setting, where your contributions will make a meaningful impact every day.
