At a Glance
- Tasks: Monitor site operations, manage communications, and respond to incidents in real-time.
- Company: Join Millennium Services Group, a leader in cleaning, security, and facilities management.
- Benefits: Competitive pay, sign-on bonus, and opportunities for career growth and training.
- Other info: Dynamic work environment with diverse clients across Australia and New Zealand.
- Why this job: Be part of a dedicated team making spaces safer and better for everyone.
- Qualifications: Experience in operations coordination, strong communication skills, and ability to multitask.
The predicted salary is between 49500 - 60500 $ per year.
Millennium Services Group is one of Australia's leading providers of Cleaning, Security and Facilities management services and has been providing exceptional outcomes since our inception in 2003. We offer employees the latest technology, state of the art equipment and people solutions to create excellent working environments, working conditions and continual training and development to progress careers in our company.
As a Control Room Operator, you will play a critical role in the coordination and monitoring of site operations. You will be responsible for managing communications, responding to incidents, and ensuring the smooth functioning of cleaning and security services across designated sites.
Positions available: Full-time
Location/Site: Carindale QLD (Retail and Shopping Center)
Potential earnings: Award Level 4 + Penalty Rates + With Sign On bonus upon hiring
Roster:
- Week 1: Wednesday to Saturday - 1800-0600
- Week 2: Thursday to Saturday - 0600-1800
Key Responsibilities:
- Monitor CCTV systems and site activity to ensure safety and compliance
- Coordinate cleaning and security teams across multiple locations
- Respond to alarms, incidents, and service requests in real-time
- Maintain accurate logs and incident reports
- Communicate with site supervisors, clients, and emergency services as needed
- Ensure adherence to operational procedures and safety protocols
- Support rostering, shift coverage, and workforce coordination
Qualifications & Requirements:
- Previous experience in a control room or operations coordination role preferred
- Strong communication and multitasking skills
- Familiarity with CCTV, radio, and dispatch systems
- Ability to remain calm under pressure and respond quickly to incidents
- Basic computer literacy and report writing skills
- Availability for shift work, including nights, weekends, and public holidays
- Security license or relevant certifications may be required depending on site
While we're unable to respond to every applicant individually, we thank you for your interest and will be in touch with shortlisted candidates.
This is a fantastic opportunity for the right candidate. By joining Millennium Services Group, you'll become part of a dedicated team that services a wide range of clients across Australia and New Zealand - giving you the chance to build your skills and grow your career with us!
Millennium Services Group is an equal-opportunity employer. We celebrate diversity and are committed to inclusivity.
Control Room Operator employer: millennium
Millennium Services Group is an exceptional employer, offering a supportive team environment and a commitment to employee growth and wellbeing. As a Retail Security Supervisor in Eastgardens, NSW, you'll benefit from state-of-the-art technology, ongoing training, and generous financial incentives, including a minimum annual salary of $98K and a sign-on bonus. Join us to lead a dedicated team in a premium retail setting, where your contributions will make a meaningful impact every day.
