About the job Change Advisory Consultant Basic Qualifications
- 10+ years of experience with an Advisory / Change management consulting background.
- Exposure to Large IT / Telco service change and/or transformation delivery programs where infrastructure, cloud, security and applications domains were in-part or all in-scope as part of a major program of work.
- 5+ years' Advisory or SME experience supporting large-scale enterprise and/or Telco based service automation, operational automation (EMS/NMS/OSS) and have had exposure to Agile / SAFe operational transitions / transformations from legacy ITIL based processes.
- Strong experience developing Learning & Development Programs, Skills Assessments and Organisational Redesign programs and experience.
- Significant IT Operations Transformation and/or operations experience
- Proficient in English, written and verbal
- Strong communications skills, in written documentation as well as in presentations
- Strong experience in liaising with all levels of personnel including very senior management and technical subject matter experts
Preferred Qualifications
- Previous consulting experience in a big consulting firm
- Understanding Management of Change (MOC) methodology
- Advanced degree in a related Business, or Technology discipline
- Familiarity with Cisco and Enterprise IT Operations & Operational Management systems (i.e. Service Now, API Driven Workflows, Software Development Lifecycle (SDLC) and IT Operations Systems including EMS, NMS, OSS, BSS, CMDB and ITIL Domains.
- Familiarity with IT Service Management (ITSM)
- Possess PROSCI and/or AgilePM certifications
- Managed and delivered IT engagements for large, Enterprise customers.
- Hands‐on experience in engagements where Operations as well as People & Change execution was part of an enterprise level transformation initiative
- Must be flexible and adaptable; able to work in ambiguous situations
- Must enjoy spending time with customers (internal and external) and other market representatives to understand their needs, and to define innovative solutions that meet the end customer's business requirements
- Strong verbal and written communication skills, with the ability to work effectively across internal and external organizations
- Analytical, able to work effectively in a matrixed organization, adept at navigating multiple workstreams
Change Advisory Consultant employer: Millennium Technology Services
As an Advisory Engagement Manager, you will thrive in a dynamic work environment that values innovation and collaboration. Our company offers competitive benefits, a supportive culture that encourages professional growth, and opportunities to engage with senior stakeholders on impactful IT initiatives. Located in a vibrant area, we provide a unique chance to work on large-scale projects while fostering meaningful relationships within the industry.
Contact Details:
Millennium Technology Services Recruitment Team
