Critical Environment Technician (CET) in Sydney

Are you a tradesperson with at least 2 years of industry work experience/skills in Electrical, Mechanical, HVAC, Controls, Generators etc? Interested in transferring those skills into a Data Center environment in Sydney working for a global technology giant? As a Critical Environment Technician (CET) within Microsoft’s Cloud Operations & Innovation (CO+I) team, you will maintain the critical infrastructure (non-IT) that keeps our Data Centers up and running.

This could be anything from coordinating with suppliers/vendors, working closely with Management to address operational, risk and safety situations, mentoring other CE Technicians, having a hands-on understanding of how critical environment equipment works, performing various types of maintenance, responding to onsite incidents while coordinating with other critical facilities professionals, and using telemetry and other platforms to monitor equipment performance and operations. This role is based 100% onsite within one of our north western Sydney Data Centers.

As a CO+I Critical Environment Technician, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.

Responsibilities:

• Serve as an operations specialist in one major area of CE operations (e.g., electrical, HVAC, mechanical, controls, generators) and work on advanced tasks independently.
• Inspect and supervise critical environment-related facility equipment (e.g., electrical, controls, heating, ventilation, and air conditioning (HVAC), mechanical systems), building, and grounds regularly for unsafe or abnormal conditions and elevate per applicable policies and standards.
• Utilize internal computerized maintenance management system (CMMS) to track all equipment assets and to complete work order requests for maintenance work.
• Safely and quickly respond to and lead onsite incident response teams for all abnormal conditions that impact operations, and coordinate with other critical facilities professionals to perform corrective repairs without supervision.
• Enhance, develop new or follow preexisting emergency operating procedures (EOPs), methods of procedure (MOPs), and standard operating procedures (SOPs) in relation to CE operations and incidents.
• Perform various types of maintenance (e.g., planned, predictive, corrective) and repairs following methods of procedure (MOPs), and standard operating procedures (SOPs) for CE equipment (e.g., electrical, mechanical, cooling systems) and escalate when appropriate.
• Have a hands-on understanding of how equipment works and how to troubleshoot equipment, systems, subsystems, and components independently within their trained discipline(s).
• Provide consultation to lower-level colleagues in troubleshooting systems and problems.
• Understand, follow, and ensure safety and security requirements (e.g., job hazard assessments [JHAs], environmental health and safety (EH&S), toolbox talks), and business processes and procedures to properly perform work in a safe, quality, and reliable manner in accordance with applicable federal, state, local, and Microsoft requirements.
• Embody our culture and values.

Required Qualifications:

• High School Diploma, GED, TAFE or equivalent AND 1+ years industry mission critical services work/applied learning experience (e.g., high availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields).
• 3+ years industry work experience in a specialized area (e.g., mechanical field, electrical field, HVAC, controls field) or related field.
• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.

Preferred Qualifications:

• High School Diploma, GED, TAFE or equivalent AND 2+ years industry mission critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR Associate's Degree or TAFE (e.g., military, trade school), or higher-equivalent education AND 2+ years mission-critical services industry work experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) in a specialized area (e.g., mechanical field, electrical field, HVAC, controls) or related field.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.