Empire Group is seeking a Senior Customer Care Specialist to lead complex customer concerns within the automotive sector. You will coordinate investigations, balance customer advocacy with business objectives, and work with cross-functional teams to deliver equitable resolutions.
You will investigate claims, manage escalations, and maintain governance documentation while upholding fairness and exceptional service. A proactive mindset and strong communication are essential.
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Senior Automotive Claims & Customer Care Specialist employer: Michelle Sneesby - Founder and Managing Partner
Empire Group is an exceptional employer located in the vibrant Brisbane CBD, offering a supportive work culture that values collaboration and professional growth. As a part-time Legal Assistant, you'll enjoy a flexible 3-day work week, competitive salary, and a range of benefits designed to enhance your work-life balance while contributing to meaningful legal matters in Commercial Property, Estates, and Leasing.
Contact Details:
Michelle Sneesby - Founder and Managing Partner Recruitment Team
