Duty Manager: Lead Store Operations & Customer Experience in Shepparton

Duty Manager: Lead Store Operations & Customer Experience in Shepparton

Shepparton Full-Time 47250 - 57750 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead store operations, coach your team, and ensure exceptional customer experiences.
  • Company: Join Fairley's IGA, a community-focused independent grocer with over 100 years of history.
  • Benefits: Attractive salary, 12% superannuation, and full-time hours with a Sunday to Thursday roster.
  • Other info: Opportunity for career progression in a supportive and dynamic environment.
  • Why this job: Combine your passion for retail with leadership in a hands-on role that makes a difference.
  • Qualifications: Retail management experience, strong leadership skills, and excellent time management.

The predicted salary is between 47250 - 57750 $ per year.

Fairley's IGA is a market leading independent grocer with a strong focus on delivering an exceptional experience to our customers in range, quality, service and competitive pricing. We are seeking to recruit an experienced duty manager to join our team in Shepparton.

Attractive base salary + 12% superannuation

About the role:

  • Sunday to Thursday Roster - Full-Time 38 hours per week
  • Our store in Shepparton has been an integral part of the community for over 100 years.
  • This is a rare chance to combine your passion and knowledge with your retail leadership experience while still progressing your career.
  • The position is very much 'hands on' and the applicant should be able to lead by example, particularly in manual movement of stock and shelf replenishment.
  • You'll take pride in ensuring that the store is well stocked and exceptionally presented, as well as welcoming and engaging for our customers.

As a Duty Manager you are responsible for the following tasks:

  • Developing and coaching your team
  • Taking a one team approach to meet sales targets, cost control and rostering
  • Presentation, merchandising and stock management
  • Meeting audit and compliance standards
  • Assisting and working alongside the Store and Assistant Manager with all operations of the business
  • Assisting in Storeroom and Delivery duties
  • Experience with electronic stock ordering
  • Experience in dealing with company representatives
  • Demonstrated experience in management, employee supervision and rostering
  • Excellent time management and problem-solving skills
  • Forklift license is preferred but not essential.

A police check is required for this role.

Duty Manager: Lead Store Operations & Customer Experience in Shepparton employer: Michael's IGA Group

At Michael’s IGA in Korumburra, we pride ourselves on being a cornerstone of the community since 1995, offering a vibrant work culture that values exceptional customer service and teamwork. As a Store Manager, you will enjoy competitive remuneration, a generous staff discount, and opportunities for professional growth while leading a dedicated team in a supportive environment. Join us to make a meaningful impact in your local area and be part of a company that truly values its employees and their contributions.

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Contact Details:

Michael's IGA Group Recruitment Team

We think you need these skills to ace Duty Manager: Lead Store Operations & Customer Experience in Shepparton

Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Adaptability
Customer Service
Physical Stamina