Duty Manager: Lead Store Operations & Customer Experience

Duty Manager: Lead Store Operations & Customer Experience

Full-Time On-site
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Fairley's IGA is a market leading independent grocer. We have a strong focus on delivering an exceptional experience to our customers in range, quality, service and competitive pricing. We are seeking to recruit an experienced duty manager to join our team in Shepparton.

Attractive base salary + 12% superannuation

About the role:

Sunday to Thursday Roster - Full-Time 38 hours per week

Our store in Shepparton has been an integral part of the community since for over 100 years. This is a rare chance to combine your passion and knowledge with your retail leadership experience while still progressing your career. The position is very much “hands on” and the applicant should be able to lead by example, particularly in manual movement of stock and shelf replenishment. You’ll take pride in ensuring that the store is well stocked and exceptionally presented, as well as welcoming and engaging for our customers.

As a Duty Manager you are responsible for the following tasks:

Developing and coaching your team

Take a one team approach to meet sales targets, cost control and rostering

Presentation, merchandising and stock management

Meet audit and compliance standards

Assist and work alongside the Store and Assistant Manager with all operations of the business

Assist in Storeroom and Delivery duties

Experience with electronic stock ordering

Experience in dealing with company representatives

Demonstrated experience in management, employee supervision and rostering

Excellent time management and problem-solving skills

Forklift license is preferred but not essential.

A police check is required for this role.

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Duty Manager: Lead Store Operations & Customer Experience employer: Michael's IGA Group

At Michael’s IGA in Korumburra, we pride ourselves on being a cornerstone of the community since 1995, offering a vibrant work culture that values exceptional customer service and teamwork. As a Store Manager, you will enjoy competitive remuneration, a generous staff discount, and opportunities for professional growth while leading a dedicated team in a supportive environment. Join us to make a meaningful impact in your local area and be part of a company that truly values its employees and their contributions.

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Contact Details:

Michael's IGA Group Recruitment Team