Reception & Customer Service Officer

Reception & Customer Service Officer

Full-Time 85000 - 95000 $ / year (est.) On-site
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At a Glance

  • Tasks: Be the face of our business, managing reception and creating exceptional customer experiences.
  • Company: Join a global leader in engineering and manufacturing with a strong reputation.
  • Benefits: Earn up to $95,000 PA with clear career progression and professional development.
  • Other info: Immediate start in a supportive office environment located in Welshpool, Perth.
  • Why this job: Kickstart your career in a dynamic environment with real growth opportunities.
  • Qualifications: Experience in customer service or administration with strong communication skills.

The predicted salary is between 85000 - 95000 $ per year.

Exceptional salary package up to $95,000 PA depending on candidate experience. Full-time opportunity with clear progression into a Brand Ambassador role.

About Our Client

Our client is a global success story, recognised for delivering industry-leading solutions across engineering and manufacturing markets. With a strong reputation, continued growth and a commitment to investing in their people, they offer the rare combination of long-term stability, career development and the opportunity to join a business genuinely going places.

Job Description

Our client is seeking a polished and customer-focused professional to become the face of their business. As the first point of contact for customers, suppliers, contractors and visitors, you will play a vital role in creating exceptional first impressions while supporting the day-to-day operations.

  • Managing reception and front-of-house operations
  • Greeting visitors and ensuring a professional customer experience
  • Handling incoming calls, emails and customer enquiries
  • Following up quotations and assisting with customer communication
  • Coordinating meeting rooms, couriers and visitor registrations
  • Providing administrative support to the Customer Service Team
  • Maintaining accurate records and updating internal systems
  • Building positive relationships with customers and stakeholders
  • Supporting initiatives that enhance the overall customer experience

The Successful Applicant

To be considered, you will demonstrate:

  • Previous experience in Reception, Customer Service, Administration or another client/customer facing role
  • Outstanding communication and interpersonal skills
  • A professional, approachable and polished presentation
  • Strong organisational skills and the ability to manage competing priorities
  • Confidence interacting with customers, suppliers and stakeholders at all levels
  • A proactive mindset with the initiative to solve problems independently
  • Intermediate Microsoft Office skills, including Outlook, Word and Excel
  • Reliability, resilience and a genuine desire to grow alongside the business

What's on Offer

  • Permanent Reception & Customer Service position
  • Immediate Start
  • Office based role located in Weshpool, Perth
  • 3, 6, 12 month career progression plan
  • Salary of AUD 85,000 to AUD 95,000

This is more than a reception role. Build a long-term career with a business committed to your growth and success.

Reception & Customer Service Officer employer: Michael Page

Join a well-established investment management firm in Melbourne that prioritises employee growth and fosters a positive work culture. With a focus on collaboration and professional development, this company offers a unique opportunity to work with a diverse portfolio of investment funds while enjoying a supportive environment that values your contributions and encourages innovation.

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Contact Details:

Michael Page Recruitment Team

We think you need these skills to ace Reception & Customer Service Officer

Communication Skills
Problem-Solving Skills
Adaptability
Time Management
Flexibility
Organizational Skills
Sales Skills