At a Glance
- Tasks: Manage warranty claims and credits, ensuring accurate processing and resolution.
- Company: Join a supportive team in a secure, full-time role.
- Benefits: Enjoy a diverse role with strong team support and career stability.
- Other info: Proactive attitude and willingness to collaborate are essential.
- Why this job: Be a key player in resolving claims and making a difference.
- Qualifications: Attention to detail, ERP experience, and strong communication skills.
The predicted salary is between 47250 - 57750 $ per year.
This role is responsible for managing warranty claims, credit processing, reconciliations and service-related transactions, ensuring all claims and credits are accurately processed and followed through to resolution.
This is a varied position focused on the processing and management of warranty claims, credits, reconciliations and service-related transactions. Working closely with both internal stakeholders and external service providers, you'll play a key role in ensuring claims and credits are accurately processed, followed through to completion, and resolved within agreed time frames.
Description
- Process warranty claims, credits and supporting documentation
- Follow up outstanding claims and credits through to resolution
- Investigate discrepancies and liaise with stakeholders to ensure prompt outcomes
- Process and monitor service agent invoices and payments
- Prepare reporting and administrative documentation as required
- Support external service providers and internal teams with claims-related enquiries
Profile
- Strong attention to detail and a high level of accuracy
- A process-driven mindset with excellent follow-through
- Experience working with ERP systems (Dynamics or Business Central highly regarded)
- Strong communication and stakeholder management skills
- A proactive attitude and willingness to roll up your sleeves
Job Offer
- Diverse role with a mix of claims, credits and stakeholder management responsibilities
- Supportive team environment with strong tenure
- Secure, full-time opportunity
Warranty & Credits Officer in Melbourne employer: Michael Page
Join a well-established investment management firm in Melbourne that prioritises employee growth and fosters a positive work culture. With a focus on collaboration and professional development, this company offers a unique opportunity to work with a diverse portfolio of investment funds while enjoying a supportive environment that values your contributions and encourages innovation.
