Jira Service Management Lead in Sydney

Jira Service Management Lead in Sydney

Sydney Full-Time 82800 - 101200 $ / year (est.) On-site
M

At a Glance

  • Tasks: Lead Jira Service Management, configure workflows, and drive ITSM improvements.
  • Company: Join a dynamic retail client in Cremorne, Sydney.
  • Benefits: Competitive salary and opportunities for professional growth.
  • Other info: Collaborate with diverse teams in a fast-paced environment.
  • Why this job: Shape the future of IT service management and make a real impact.
  • Qualifications: 2-5 years experience with JSM, strong ITSM knowledge, and excellent communication skills.

The predicted salary is between 82800 - 101200 $ per year.

Michael Page Australia partners with a retail client in Cremorne, Sydney, to hire a Jira Service Management Specialist responsible for owning and shaping JSM platform governance and administration. You will configure workflows, automations and SLAs, and collaborate with Service Desk, Infrastructure and DevOps teams to drive ITSM improvements and effective service delivery.

A successful candidate will bring 2–5 years with JSM, strong ITSM knowledge, JQL and reporting, and excellent communication.

Jira Service Management Lead in Sydney employer: Michael Page Australia

Join a leading HR consultancy that values your expertise and offers a dynamic work culture focused on collaboration and professional development. With competitive salaries, hybrid working options, and a commitment to employee growth, this role as a Senior HR Advisor in the industrial sector provides a meaningful opportunity to make a significant impact within a prominent industrial group.

M

Contact Details:

Michael Page Australia Recruitment Team

We think you need these skills to ace Jira Service Management Lead in Sydney

Jira Service Management (JSM)
ITSM Knowledge
Workflow Configuration
Automation Configuration
Service Level Agreements (SLAs)
JQL (Jira Query Language)
Reporting Skills