Care Partner – Home Care

Why MiCare? Save on tax with generous salary packaging benefits — novated leasing, general living expenses, meal entertainment, holiday accommodation and venue hire. Enjoy exclusive perks via our employee wellness portal — access to amazing discounts on everyday items. Achieve true work life balance — hybrid working between home and the office. Act as a change agent — drive real transformation in a purpose-led organisation. Be part of a multicultural, values-led team making a real difference in the community. Grow with us — access professional development in a supportive, collaborative environment. MiCare is a not-for-profit organisation that exists to enable people from diverse backgrounds to lead dignified and meaningful lives. We offer aged care, home care, retirement living and migrant support services, with a strong focus on culturally appropriate care and community connection. With teams located across Victoria and Queensland, we embrace diversity in both our workforce and the communities we support. At MiCare, you’ll join a compassionate, dedicated group of people working to deliver real impact every day.

The Role: The Care partner understands activities that contribute to the overall safety, wellbeing, health and quality of life of an older person. Care management ensures that care reflects individual preferences and culturally appropriate practices, while assisting clients to understand and access the level of support they require. The role will support all clients receiving services under all Support at Home classifications. This includes self-managed clients who require a base level of care management in order for the provider to meet their obligations. Care management involves initial and ongoing care planning, service planning and coordination, development, review and evaluation of a client’s care plan and quarterly budget, monitoring of services provided, provision of information and education about the client’s care and services, support to connect to health and other services when needed, support to undergo a Support Plan Review, if needed.

What We’re Looking For:

• Key Result Areas
• Improved aged care outcomes - provision of high-quality, person-centred care to all clients
• Enhanced continuity of care – ensure communication, collaboration and smooth transitions between providers and care settings
• Increased client empowerment and satisfaction - engage clients and their representatives in decisions regarding their care in a timely and supportive manner
• Optimised use of resources – Ensure consolidated service planning and information sharing
• Business development – Encouraging the use of MiCare services with existing and new clients where this makes the most sense for their care

Qualifications: Tertiary, ideally Bachelor level, qualification in Social Work, Allied Health, or Nursing. Current APHRA registration would be highly regarded.

Experience: Demonstrated case management experience within the sector, preferably working with complex family and social issues. Thorough understanding of, and empathy for, the aging process, aged care systems and opportunities. Ability to quickly and accurately communicate details about a client’s condition and ongoing care to clinicians, family, representatives and the MiCare team as appropriate. Demonstrated ability to explain care needs and options to the elder and their family in layman’s terms. Solid organisational skills to be able to keep track of details and support relationship building and service delivery. Problem-solving capabilities to work around complex schedules or walk patients through secondary plans when first options fall through. Clear understanding of the Aged Care Quality Standards.

To be considered for this role you must be an Australian or New Zealand Citizen or permanent resident. The successful applicant must satisfactorily complete all pre-employment checks, including National Police Check.