At a Glance
- Tasks: Lead customer claims management and drive quality improvements across teams.
- Company: Join Metso, a leader in engineering excellence and innovation.
- Benefits: Competitive salary, travel opportunities, and professional development.
- Other info: Collaborative culture with opportunities for growth and travel.
- Why this job: Make a real impact on quality and customer satisfaction in a dynamic environment.
- Qualifications: Experience in quality engineering, ISO 9001 knowledge, and strong analytical skills.
The predicted salary is between 81000 - 99000 $ per year.
Metso seeks a Quality Engineer to lead end‑to‑end management of customer claims across the region, combining engineering rigor with claim coordination excellence.
You will drive root cause analysis, CAPA, and regional quality improvements within a cross‑functional team.
The role requires hands‑on interpretation of metallurgical and material evidence, familiarity with ISO 9001 and SAP QM, and collaboration with Market Areas, Supply Chain, and Engineering.
Travel 20–30% is expected.
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Quality Engineer - Claims & CAPA Leader employer: Metso
Metso is an exceptional employer, offering a vibrant work culture that prioritises safety, wellbeing, and inclusivity. With extensive learning opportunities, competitive benefits, and a commitment to employee growth, you will thrive in a collaborative environment that encourages innovation and positive change. Located in Karratha or Perth, you will be part of a global network dedicated to sustainable solutions in the mining and aggregates industry, making a meaningful impact on the world around you.
