Senior Account Manager in Perth

Our world depends on rocks, minerals, metals and other raw materials – the building blocks of modern society. As an industry leader, Metso helps transform these essential materials to enable sustainable modern life. Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet growing demand while driving the industry toward a more sustainable use of the earth’s natural resources.

Metso is a front runner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and process expertise.

The successful applicant will play a crucial part in managing the allocated Key Account for the Metso Service Business line and achieving Sales targets. This will be achieved by establishing Key Account relationships at all key levels, along with assisting with problem solving on equipment and operational issues, resolving commercial issues, maintaining existing business, along with sourcing and developing new business and opportunities.

The Role Responsibilities:

• Responsible to deliver profitable business growth from allocated sites.
• Responsibility to create the relationship with the key people at the site and share those with the organization, connecting key interfaces.
• Focuses on aftermarket business, yet is able to identify the investment/capex opportunities and is responsible to convey the customer requirement to capex sales.
• Plans and has full visibility to the activities of any Metso function. Seeks and coordinates for best resources and channels to be used for customer facing activities.
• Understands customer business and is capable to discuss Metso added value.
• Drives site sales activities together with cross organizational site account team and understands customer’s capex and operational expenditure related decisions and buying timetable.
• Demonstrated experience in maintaining and actively utilizing a CRM system, ie Salesforce.
• Drives account planning and implementation (strategy, relationship, site level budgeting, activity plan, sales roadmap and plan).
• Maintains and shares information of installed base, performance and shutdown schedules and plan.
• Orchestrates Customer satisfaction surveys and closed loop activities and ensures continuous improvement activities.
• Supports Accounts Receivable and payment collections.
• Active member of the Market Area Key Account team.

Additional Role Responsibilities (Above SAM Position):

• Provide leadership and mentorship to the wider sales team.
• Drive safety & cultural initiatives across the region.
• Possess the ability to structure and negotiate high value commercial agreements pivotal to business success.
• Drive corporate engagement alongside KAM or sales director ensuring all tiers of the relevant account have engagement.

The successful candidate will possess the following:

• Experience must include at least five years of direct selling and/or service to the Pilbara region.
• Proven track record in achieving sales targets.
• Intermediate understanding of accounting procedures including profit and loss, budgets and gross margins.
• Intermediate level of computer literacy in MS Office – Word, Excel and PowerPoint.
• Must have current motor vehicle license and passport.
• IT literacy and confidence in utilising CRM systems proactively and regularly.
• Must be able to travel up to 70% of the time by motor vehicle and commercial flights.
• Excellent problem-solving skills.
• Excellent negotiation and persuasive skills.
• Excellent selling and presentation skills.
• Excellent communication and interpersonal skills.
• CRM exposure in Salesforce will be highly regarded.

Only those with full working rights in Australia need apply. Please note pre-employment medical and DAS forms part of our onboarding processes. We understand that some highly capable candidates might hesitate to apply for a role unless they meet every listed qualification. If you're excited about this role, we encourage you to apply even if you don't meet all the requirements. You may be the right candidate for the role.

What's in it for you:

• Extensive learning opportunities- ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
• Wellbeing and safety- benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well-being services and engagement surveys.
• Annual bonus- global incentive programs tied to business and performance targets.
• Worldwide support- leverage our network of peers across the world, offering valuable assistance.
• A thriving culture– we are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential.
• A work environment where safety is always the number one priority– both your physical and mental health is our priority.
• A competitive base salary reflective of your skills and experience with annual incentive program.
• Additional Annual Leave benefit - your health and wellbeing is a priority, increase your leave entitlement with every year you work at Metso.
• Gender neutral parental leave - 18 weeks paid in full.
• Paid Volunteer Leave so you can give back to the local community or an organisation of your choice.
• Comprehensive medical benefits including discounted private health insurance for employees and immediate family.
• Novated lease - this benefit allows you to save on a new car and potentially enjoy significant tax savings.
• Various leisure benefits including discounted car rental and accommodation for leisure travel around the world.

Metso is committed to pay equity and transparent reward practices globally. Compensation information is shared in line with local legislation and applicable recruitment practices. Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.