At a Glance
- Tasks: Inspect machines, provide hands-on service, and support customers in the field.
- Company: Join a leading company known for its innovative engineering solutions.
- Benefits: Competitive pay, travel opportunities, and a supportive team environment.
- Other info: Dynamic role with opportunities for growth and travel.
- Why this job: Make a real difference by solving technical challenges and helping customers succeed.
- Qualifications: Mechanical trade qualification or relevant experience, plus strong communication skills.
The predicted salary is between 49500 - 60500 $ per year.
What You’ll Do
- Complete field machine inspections.
- Provide hands-on mechanical service and maintenance support to Metso customers in the field.
- Provide technical liaison between customers, Product Divisions and Sales personnel.
- Perform technical evaluations and analyse equipment and machine component failures.
- Read and interpret engineering drawings and mechanical schematics to ensure the correct processes are followed.
- Supervise and oversee Field Service projects on customer sites.
- Escalate technical questions and analysis to Technical Support and Engineering teams.
- Support quotation activities by providing scopes of work, initial planning and costing information.
- Promote Metso products and services to customers.
- Prepare post-site reports, timesheets and expense documentation following site visits.
- Promote the value of Technical Support and provide support to Technical Support teams.
- Undertake some interstate and international travel as required.
- Perform physical work associated with field service activities.
What you’ll bring
- Mechanical trade qualification from a college or technical school, or three to six years of relevant experience and/or training.
- Demonstrated understanding of and commitment to safety regulations and standards.
- Physically fit and able to successfully complete a medical, with no site restrictions that would prevent you from performing the required duties.
- Excellent communication and interpersonal skills.
- Ability to read and interpret mechanical schematics.
- Ability to travel at short notice.
- Ability to understand and follow operating and maintenance instructions and procedure manuals.
- Ability to read and understand a variety of written instructions.
- Ability to complete basic engineering calculations, including basic algebra and geometry.
- Ability to provide standard hand tools applicable to the task.
- Current driver’s licence.
Desirable
- Basic understanding of rigging and dogging.
- Ability to prepare routine reports and correspondence using Word and Excel.
#J-18808-Ljbffr
Field Service Technician employer: Metso
Metso is an exceptional employer, offering a vibrant work culture that prioritises safety, wellbeing, and inclusivity. With extensive learning opportunities, competitive benefits, and a commitment to employee growth, you will thrive in a collaborative environment that encourages innovation and positive change. Located in Karratha or Perth, you will be part of a global network dedicated to sustainable solutions in the mining and aggregates industry, making a meaningful impact on the world around you.
We think you need these skills to ace Field Service Technician
Mechanical Trade Qualification
Field Machine Inspections
Mechanical Service and Maintenance
Technical Liaison
Technical Evaluations
Equipment Failure Analysis
Reading Engineering Drawings
