At a Glance
- Tasks: Provide hands-on service for Metso Crushing Equipment and support customers on-site.
- Company: Join a leading company in the mining and crushing industry.
- Benefits: Gain valuable experience, training opportunities, and competitive pay.
- Other info: Opportunity for career growth and travel while working with cutting-edge technology.
- Why this job: Be part of a dynamic team making a real impact in the field.
- Qualifications: Trade qualification and knowledge of Metso equipment required.
The predicted salary is between 57150 - 69850 $ per year.
Focusing on Metso Crushing Equipment, you will be responsible in playing a crucial part in performing and coordinating Field Service support relating to machines, spares and wears, and providing customers with technical services in conjunction with sales.
In this position, you will report to the Service Supervisor.
This role will allow opportunities to gain experience and training on other Metso products and services.
More about the role..
- Provide hands-on service work on Metso Mineral Crushing Equipment in the field at various customer site.
- Provide technical liaison services between customers, product divisions and sales personnel.
- Perform technical evaluations and analyse equipment and machine component failures.
- Supervise and oversee projects on customer sites.
- Complete field machine inspections per global and customer procedures.
- Escalate questions and analysis to Technical Support and Engineering.
- Prepare post site visit reports, time sheets and expenses after site visits.
- Support warranty process and Root Cause Analysis (RCA) where applicable.
- Promote products and services to customers
- Promote Technical Support value add and support Technical Support Teams
- Identify equipment in the field at the customer site that is not in our installed base, trigger data basic data input into CR
More about you..
- A relevant Australian recognised trade qualification.
- Knowledge of Metso crushing equipment.
- High-level fault-finding aptitude.
- Intermediate computer literacy in MS Office - Word and Excel.
- Must have current motor vehicle license.
- Must be physically fit and able to pass random medical and drug tests.
- Excellent communication and interpersonal skills.
- Ability to read and interpret electrical, pneumatic, hydraulic, and mechanical schematics.
- Ability to work away from home, for extended periods and extended hours, on weekends or as required.
- Clearly understand and competency in Risk management and safety rule compliance.
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Field Service Technician in Brisbane employer: Metso
Metso is an exceptional employer, offering a vibrant work culture that prioritises safety, wellbeing, and inclusivity. With extensive learning opportunities, competitive benefits, and a commitment to employee growth, you will thrive in a collaborative environment that encourages innovation and positive change. Located in Karratha or Perth, you will be part of a global network dedicated to sustainable solutions in the mining and aggregates industry, making a meaningful impact on the world around you.