At a Glance
- Tasks: Lead customer satisfaction programs and deliver data-driven insights to enhance experiences.
- Company: Metricon Homes, Australia's largest home builder with a focus on innovation.
- Benefits: Competitive salary, collaborative environment, and opportunities for professional growth.
- Other info: Join a fast-paced team dedicated to continuous improvement and customer engagement.
- Why this job: Make a real impact on customer experience through data analysis and insights.
- Qualifications: Experience in data analysis and dashboard creation, preferably with Power BI.
The predicted salary is between 49500 - 60500 $ per year.
Metricon Homes, Australia's largest home builder, is seeking a Customer Insight Analyst based in Notting Hill.
You will lead and manage the customer satisfaction program, delivering data-led insights across the enterprise to enhance the customer experience.
Working with the CX and Engagement teams, you will analyse feedback, build dashboards in Power BI, train stakeholders, and contribute to continuous improvement of surveys and reporting in a collaborative, fast-paced environment.
Customer Insights Analyst: Data-Driven CX & Dashboards in Notting Hill employer: Metricon Homes
At Metricon Homes, we pride ourselves on being Australia's largest home builder, offering a vibrant work culture where your contributions truly matter. Located in the stylish Notting Hill office, our team thrives on collaboration, integrity, and a commitment to excellence, providing ample opportunities for professional growth and development. With competitive salaries, attractive housing discounts, and a focus on employee wellbeing, joining us means becoming part of a passionate team dedicated to delivering quality living solutions for Australian families.
