At a Glance
- Tasks: Lead customer satisfaction programs and deliver data-driven insights.
- Company: Metricon Homes, a leader in the building industry.
- Benefits: Competitive salary, flexible work options, and career development opportunities.
- Other info: Join a dynamic team in a supportive environment focused on growth.
- Why this job: Make a real difference in enhancing customer experiences with your insights.
- Qualifications: Experience in data analysis and strong communication skills.
The predicted salary is between 49500 - 60500 $ per year.
Metricon Homes in Melbourne's Notting Hill Office is seeking a Customer Insight (CI) Analyst to lead our customer satisfaction program and deliver data-led insights across the enterprise.
You will work with the Customer Experience and Engagement teams to manage surveys, dashboards in Power BI and CRM/ERP platforms, and provide stakeholders with recommendations to enhance the customer journey.
Customer Insights Analyst - CX Strategy & Data in Notting Hill employer: Metricon Homes
At Metricon Homes, we pride ourselves on being Australia's largest home builder, offering a vibrant work culture where your contributions truly matter. Located in the stylish Notting Hill office, our team thrives on collaboration, integrity, and a commitment to excellence, providing ample opportunities for professional growth and development. With competitive salaries, attractive housing discounts, and a focus on employee wellbeing, joining us means becoming part of a passionate team dedicated to delivering quality living solutions for Australian families.
