MetLife Australia is seeking experienced Case Managers to join our claims team and support a portfolio of life insurance cases across Group and Retail exposure. You will assess claims end-to-end, applying policy definitions and risk frameworks with empathy and professionalism.
In this role, you'll manage DA-enabled claims, collaborate with stakeholders, and continually seek improvements to deliver compliant, customer-centric outcomes while meeting SLAs and quality standards.
Senior Life Insurance Claims Case Manager – End-to-End employer: MetLife Insurance
MetLife Australia is an exceptional employer, offering a dynamic work culture that prioritises flexibility and collaboration in the heart of Sydney. With a strong commitment to employee growth, we provide opportunities for professional development and the chance to work with cutting-edge AI and data technologies, all while contributing to a purpose-driven mission of building a more confident future for our customers and communities.
