At a Glance
- Tasks: Manage complex Group Life Insurance claims and lead digital transformation initiatives.
- Company: Join MetLife Australia, a leader in insurance with a focus on innovation.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Mentorship opportunities and a supportive team culture await you.
- Why this job: Make a real difference by balancing empathy with commercial outcomes in a dynamic environment.
- Qualifications: Experience in case management and strong stakeholder collaboration skills.
The predicted salary is between 56250 - 68750 $ per year.
Met Life Australia is seeking a Senior Case Manager in Melbourne to own a portfolio of complex Group Life Insurance claims, including TPD, IP and Death.
You will lead change, balance empathy with commercial outcomes, and drive customer-first service in a digitally evolving environment.
You will mentor peers, ensure decisions align with policy definitions and risk frameworks, and collaborate with internal and external stakeholders to deliver excellence in claims handling.
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Senior Case Manager in Melbourne employer: MetLife Insurance
MetLife Australia is an exceptional employer, offering a dynamic work culture that prioritises flexibility and collaboration in the heart of Sydney. With a strong commitment to employee growth, we provide opportunities for professional development and the chance to work with cutting-edge AI and data technologies, all while contributing to a purpose-driven mission of building a more confident future for our customers and communities.
