Senior Claims Case Manager in Sydney

Senior Claims Case Manager in Sydney

Sydney Full-Time 82800 - 101200 $ / year (est.) On-site
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At a Glance

  • Tasks: Manage complex Group Life Insurance claims with a focus on customer-first outcomes.
  • Company: Join MetLife Australia, a leader in the insurance industry with a supportive culture.
  • Benefits: Enjoy development opportunities and a collaborative work environment.
  • Other info: Be part of an innovative team that values growth and compliance.
  • Why this job: Lead change and make a real difference in people's lives through your work.
  • Qualifications: Experience in claims management and strong stakeholder collaboration skills.

The predicted salary is between 82800 - 101200 $ per year.

Met Life Australia seeks a Senior Case Manager to own a portfolio of complex Group Life Insurance claims, with a focus on customer-first outcomes in a digital, regulated environment.

You will lead change, coach peers, manage SLAs/CSAT, and collaborate with stakeholders to embed sound risk management and compliant processes.

The role offers development opportunities and a supportive culture within Met Life's innovative environment.

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Senior Claims Case Manager in Sydney employer: MetLife, Inc.

MetLife Australia is an exceptional employer, offering a dynamic work culture that prioritises collaboration, integrity, and innovation. With a strong commitment to employee growth, the company provides extensive benefits including generous parental leave, health support, and opportunities for professional development. Located in a vibrant market, MetLife fosters a supportive environment where employees can thrive while contributing to meaningful initiatives that enhance the company's reputation and community impact.

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Contact Details:

MetLife, Inc. Recruitment Team

We think you need these skills to ace Senior Claims Case Manager in Sydney

Claims Management
Customer Service Orientation
Stakeholder Collaboration
Risk Management
Regulatory Compliance
Coaching and Mentoring
Change Management