MetLife Australia is seeking experienced Case Managers to manage a portfolio of complex life insurance claims, primarily across Group with Retail valued. You will assess claims for policy alignment, while delivering empathetic support through the claims journey in a modernising environment.
Responsibilities include end-to-end claims management, DA adherence, and collaboration with internal/external stakeholders to achieve customer outcomes—balancing compliance, efficiency and integrity.
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Life Insurance Claims Case Manager - End-to-End & Digital in Melbourne employer: MetLife, Inc.
MetLife Australia is an exceptional employer, offering a dynamic work culture that prioritises collaboration, integrity, and innovation. With a strong commitment to employee growth, the company provides extensive benefits including generous parental leave, health support, and opportunities for professional development. Located in a vibrant market, MetLife fosters a supportive environment where employees can thrive while contributing to meaningful initiatives that enhance the company's reputation and community impact.
