MetLife Australia is seeking a senior leader to head Claims Operations and Transformation. You will drive the end-to-end claims strategy, operating model and governance, partnering with Distribution, Product, Underwriting, Customer Experience, Risk, Legal, Technology and AI teams to deliver exceptional outcomes.
The role acts as executive owner of claims performance, compliance and industry representation, and as Product Owner for the claims digital platform and AI solutions.
Chief Claims Operations & Transformation Leader employer: MetLife Australia
MetLife Australia is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture where innovation and collaboration thrive. Located in a vibrant environment, employees benefit from comprehensive training programs, competitive remuneration, and a strong commitment to work-life balance, making it an ideal place for those seeking meaningful and rewarding careers in the insurance sector.