Group Claims Senior Manager – Strategy, Leadership & Outcomes in Melbourne

Group Claims Senior Manager – Strategy, Leadership & Outcomes in Melbourne

Melbourne Full-Time 63000 - 77000 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead a team to deliver exceptional claims outcomes and drive customer satisfaction.
  • Company: Join MetLife Australia, a leader in Group Insurance with a focus on innovation.
  • Benefits: Enjoy competitive salary, inclusive culture, and opportunities for professional growth.
  • Other info: Be part of a high-performance team that values diversity and continuous improvement.
  • Why this job: Make a real impact by leading strategic initiatives and improving customer experiences.
  • Qualifications: Proven leadership skills and experience in claims management required.

The predicted salary is between 63000 - 77000 $ per year.

Met Life Australia seeks a Senior Manager, Group Claims to lead a team delivering exceptional claims outcomes for a Group Insurance client.

You will provide strategic and operational leadership, ensure fair and policy-aligned decisions, and drive customer outcomes.

You will oversee governance, risk management and stakeholder engagement while fostering a high-performance, inclusive team culture and driving continuous improvement through data and digital tools.

Group Claims Senior Manager – Strategy, Leadership & Outcomes in Melbourne employer: MetLif

MetLife Australia is an exceptional employer that prioritises holistic care and wellbeing for its employees, offering a range of benefits including generous parental leave, mental health support, and opportunities for professional development. The company fosters a high-performance culture that values inclusivity, innovation, and continuous learning, making it an ideal place for those looking to grow in their careers while contributing to meaningful outcomes in the insurance sector. With a commitment to leveraging AI and technology responsibly, MetLife empowers its team to enhance customer experiences and drive operational excellence in a supportive environment.

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Contact Details:

MetLif Recruitment Team

We think you need these skills to ace Group Claims Senior Manager – Strategy, Leadership & Outcomes in Melbourne

Strategic Leadership
Operational Leadership
Claims Management
Governance
Risk Management
Stakeholder Engagement
Customer Focus