The Metcash story began from the humble origins of our first family-owned corner store in 1927. And for almost 100 years since then, we've been backing independents and strengthening the communities we operate in.
Today, Metcash (ASX: MTS) is Australia and New Zealand's leading independent retail partner and wholesaler in the food, liquor, hardware, and tools industries, with sales of $19.5 billion in FY25. We provide our network with marketing, purchasing, warehousing, distribution and systems support
Bring discipline, pace and heart to a national business in motion.
At Metcash Food, you're part of something bigger — the power behind local business, supporting over1,600 independently owned storesacross Australia and New Zealand.
About the Opportunity
As Director of Operations, this role reports to the CEO Food Service & Convenience and is a key member of the Food Service & Convenience Leadership Team.
In this role, you will lead a national network of approx.35 sites and 2,000 team members, driving branch-level P&L, operational discipline, customer experience and transformation as the business moves into a more unified Metcash operating model.
What you'll do
Lead multi-site operational performance across the FS&C network
Drive profitability, accountability and consistent operating rhythms
Integrate teams, processes and ways of working post-acquisition
Lift safety, compliance, productivity and customer outcomes
Partner across sales, supply chain and functions to deliver results
What you'll bring
Strong P&L and commercial acumen
Turnaround, transformation or integration experience
Supply chain, distribution, wholesale, retail or food service background
A clear, values-led leadership style that builds trust and momentum
What's on offer
- 5th week annual leave, 2 well-being days + 1 volunteer day
- Learning and career development opportunities
- 12 weeks gender-neutral paid parental leave
- Bronze Employer for LGBTQ Inclusion
- Gender pay gap under 5%
- Gold accreditation by Mental Health Australia
- Flex Ready, Family Friendly Workplace accredited + hybrid options
About Us
Metcash is Australia's leading wholesale distribution company, with$19.5 billion in sales FY25and a proud place in theASX Top 125. Through our food, liquor and hardware pillars, we help independent retailers become theBest Store in Their Town.
Join us — and help local businesses thrive.
Director of Operations in Ryde employer: Metcash
At Metcash, we pride ourselves on being an exceptional employer that combines the heart of a small business with the strength of a large corporation. Our commitment to employee growth is evident through tailored development programs and a culture that values flexibility, inclusivity, and well-being, including extra leave and gender-neutral parental leave. Join us in making a meaningful impact on independent businesses and local communities while thriving in a supportive and dynamic work environment.
