Business Manager in Highfields

Employment type: Full-time, permanent - (above award)

Start date: January - February 2027

About the Role

MET Phys and Elevation Studios are a growing multi-disciplinary allied health and wellness business based in Highfields, Queensland. We're on a genuine growth trajectory, scaling our team significantly over the next 12 months, and we're looking for an experienced Business Manager who can step straight in, take ownership of our financial operations, and help drive the systems and structure that let our clinical and community teams do their best work. This is a role for someone who already knows this world, multi-disciplinary allied health, NDIS, DVA, aged care, Medicare funding, and can translate that experience into immediate impact.

Why This Role Matters

• A genuine leadership role with real ownership over financial operations across two growing businesses
• The chance to build genuine influence, stepping in as the key operational lead when the CEO is off-site, with real trust and autonomy
• Significant scope for impact, this role directly shapes how the business runs its finances, systems, and operations as it scales
• A leadership presence within the team, with real opportunity to contribute to referral building alongside financial and operational ownership

Core Responsibilities:

Financial Management (Primary Focus)

• Manage financial systems across MET Phys and Elevation Studios, including Xero, Halaxy billing, HubDoc, and Ezidebit
• Management and oversight of invoicing and payment follow-up
• Maintain appropriate segregation of financial duties across the team to ensure sound financial controls
• Manage onboarding costs and professional development (PD) budgets
• Own budgeting and cash flow management for both businesses
• Maintain working knowledge of how these funding models operate across the business
• Track revenue against targets and flag risks or opportunities early
• Process payroll start to finish, including final approval and sign-off
• Manage rostering in line with clinical and operational demand
• Own compliance, reporting, and grant applications across a range of funding streams

Secondary Responsibilities:

Business & Clinical Operations

• Support staffing and scheduling decisions in line with clinical demand and business needs
• Work alongside Team Leaders to ensure rosters reflect capacity, utilisation, and client need
• Support the development and refinement of clinical pathways, working alongside the leadership team
• Help identify and resolve process bottlenecks that affect patient flow or team efficiency
• Identify opportunities to improve business and clinical processes, systems, and workflows
• Support the rollout of new systems and process changes across the team
• Oversee and optimise the integration of AI tools into financial and operational workflows

Third Priority: HR Support

• Support recruitment processes, including drafting job descriptions and participating in interviews
• Prepare and manage employment contracts in collaboration with the Admin Manager
• Support Fair Work award compliance and pay classification accuracy

About You

• Minimum 3 consecutive years' experience as a Practice Manager or Business Manager within a multi-disciplinary allied health business
• Demonstrated experience in managing financial operations within the allied health sector
• Proficiency with AI and emerging technology in business operations and healthcare
• Diploma of Practice Management, Business Management, or equivalent qualification
• AAPM member, or actively working towards Certified Practice Manager (CPM) status
• Strong understanding of Medicare, NDIS, DVA, aged care, and WorkCover funding models

How You Operate

• A genuine growth mindset, comfortable operating in a business that's scaling quickly and evolving as it grows
• Confident taking ownership across governance, risk management, and information systems
• A natural leader who brings others with you, comfortable contributing to referral building
• Someone who can translate existing practice/business management experience into immediate impact
• Highly organised, financially sharp, and comfortable holding both the detail and the big picture at once
• Comfortable with AI and emerging technology, genuinely curious about how AI and innovation are changing healthcare and business operations

What You'll Bring to the Team

• Confidence to work autonomously and make sound financial and operational decisions
• Strong collaboration skills, you'll work closely with leadership, not around them
• Integrity and discretion, this role carries real financial responsibility and trust

Why Join Us

This is a genuine opportunity to help lead a growing allied health and wellness business at an exciting stage of its journey. You'll have real ownership, genuine access and input at leadership level, and the chance to strengthen and build on the systems and structures already in place as the business scales. We're a team that values honesty, empowerment, and helping people reach their potential, and we're looking for someone who wants to build on something meaningful, not start from scratch.