Boutique Hotel Front Office & Guest Experience Lead in Narooma

Boutique Hotel Front Office & Guest Experience Lead in Narooma

Narooma Full-Time 49500 - 60500 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead guest experiences and front desk operations in a stunning coastal boutique hotel.
  • Company: Merivale's The Whale Narooma, a vibrant and welcoming retreat.
  • Benefits: Competitive pay, career growth, and the chance to work in a beautiful location.
  • Other info: Join a dynamic team and enjoy a supportive work environment.
  • Why this job: Create unforgettable experiences for guests while developing your leadership skills.
  • Qualifications: Experience in hospitality and a passion for exceptional customer service.

The predicted salary is between 49500 - 60500 $ per year.

Merivale's The Whale Narooma invites a hands-on Front Office Manager to lead guest experiences, front desk operations and housekeeping coordination in a boutique coastal retreat.

You will work with the General Manager on food and beverage, mentor teams, manage KPIs, rostering and revenue forecasting, and ensure premium service from arrival to departure.

The role emphasises relationship building with guests and OTA partners, using PMS and POS systems to deliver seamless stays.

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Boutique Hotel Front Office & Guest Experience Lead in Narooma employer: Merivale

At Merivale, we pride ourselves on being an exceptional employer that fosters a vibrant and supportive work culture in Narooma. With competitive salaries, extensive discounts across 90+ venues, and ample opportunities for career growth, we are dedicated to helping our employees thrive in the hospitality industry. Join us to build a rewarding future while working alongside passionate professionals who are committed to excellence.

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Contact Details:

Merivale Recruitment Team

We think you need these skills to ace Boutique Hotel Front Office & Guest Experience Lead in Narooma

Communication Skills
Problem-Solving Skills
Attention to Detail
Leadership Skills
Adaptability
Time Management
Customer Service