At a Glance
- Tasks: Manage client relationships and deliver creative marketing campaigns for top hospitality brands.
- Company: Join Merge, Australia's leading boutique agency in hospitality and tourism.
- Benefits: Enjoy personalised mentorship, flexible work arrangements, and career advancement opportunities.
- Other info: Collaborative culture with a vibrant team of digital marketing specialists.
- Why this job: Develop expertise in a specialised industry while working with exciting brands.
- Qualifications: 2-3 years in account management, strong communication skills, and digital marketing knowledge.
The predicted salary is between 63000 - 77000 $ per year.
We're seeking a passionate Marketing & Design Account Manager to maintain and grow client relationships for Australia's leading hospitality brands. As Australia's leading boutique agency specialising in hospitality and tourism, we're looking for someone who can maintain and grow client relationships while delivering creative excellence.
You will be working to maintain and grow both new and existing client relationships and will work with the in-house team and contractors to ensure that all campaigns are performing well and all tasks are completed on time. You will leverage your digital knowledge to support the client and team's needs.
- 2–3 years proven account management experience in marketing or creative services
- Excellent written, verbal, and phone communication abilities
- Strong content writing and grammatical proficiency
- Proficiency in Canva for social media graphics and marketing materials
- WordPress web design experience including page building and customisation
- Understanding of Google Ads, Meta Ads, LinkedIn Ads, and TikTok Ads
- Graphic design interest with aesthetic sensibility and brand consistency knowledge
- Campaign performance analysis and insight generation capability
- Self-motivated autonomous working style
- Flexibility and willingness to learn new skills
Client Management:
- Professional communication with prospects and existing clients
- Relationship nurturing and new client onboarding
- Ensuring timely approvals on all deliverables
Campaign Management:
- Creating and managing ad campaigns across Meta, Google, LinkedIn, and TikTok
- Meeting performance KPIs across all campaigns
- Campaign monitoring, reporting, and optimisation
Design & Content Creation:
- Designing social media graphics and content using Canva
- Developing marketing collateral for clients
- WordPress website page design and updates
- Maintaining brand consistency across all deliverables
- Copywriting and content editing
Social Media Management:
- Account scheduling via Hootsuite and Sked Social
- Creating engaging visual content with compelling copy
Reporting & Analysis:
- Building performance reports with KPI benchmarks
- Using web analytics to identify optimisation opportunities
- Reviewing campaigns for budget and target compliance
Why Join Merge?
- Specialised Industry Focus: Develop deep expertise in hospitality and tourism marketing rather than generalist work
- Personalised Mentorship: Receive hands‑on training and mentorship in campaign execution and digital strategy
- Collaborative Culture: Join a vibrant, supportive team that emphasises innovation and collaboration
- Career Advancement: Ongoing advancement opportunities within a growing agency
You'll work alongside a collaborative team of digital marketing specialists, designers, and strategists. Develop deep expertise in hospitality and tourism marketing rather than generalist work. Work with some of Australia's most exciting brands. Receive personalised mentorship and hands‑on training from industry leaders with over 15 years of digital marketing experience. Join a supportive team that values creativity and results. Enjoy flexible working arrangements and real career advancement opportunities.
Marketing & Design Account Manager in Newcastle employer: Merge
Merge is an exceptional employer that offers a dynamic work environment for a Performance Marketing Specialist, where you can thrive while optimising campaigns for premium hospitality brands. With flexible working arrangements and a prime location near James Street, Brisbane, employees benefit from meaningful budgets, industry immersion through exclusive events, and genuine career advancement opportunities in a fast-growing agency. Join a team that values work-life balance and fosters professional growth in the vibrant hospitality sector.
