At a Glance
- Tasks: Process patient billing accurately and support revenue integrity across multiple systems.
- Company: Join Mercy Health, a for-purpose organisation with over 10,000 compassionate team members.
- Benefits: Full-time role with hybrid working options and opportunities for professional development.
- Other info: Diverse workplace committed to gender equality and cultural inclusivity.
- Why this job: Make a meaningful difference in healthcare while growing your career.
- Qualifications: 2+ years of billing experience in the hospital sector and strong attention to detail.
The predicted salary is between 45000 - 55000 $ per year.
Employment Type: Full-time, permanent
Hours: 38 hrs per week, 7.6 hrs per day, Mon-Fri
Location: North Richmond Office with Hybrid working available
About the opportunity
The Group Billing and Receivables function is a centralised Support Service that undertakes billing and receivable activities across Mercy Health. Led by the Group Billing and Receivables Manager, Health Services, the function comprises multiple teams that support the Health Service and Health Ageing business streams.
The Billing Officer is responsible for the accurate and timely processing of patient billing across multiple systems and multiple sites, health fund claims, in accordance with Australian healthcare funding models. This role ensures compliance with Medicare, private health insurance, and regulatory requirements while supporting revenue integrity and delivering high-quality service to patients and stakeholders. The role will also develop an understanding and oversight of all billing functions performed by the Group Billings and Receivables Team whilst providing guidance, support and education to other team members. As a centralised role, engagement will be via a common law contract rather than a Victorian Health EBA.
What you'll bring
- 2+ years of experience and knowledge of performing a similar Billing Officer role within the hospital sector.
- Experience with iPM billing.
- A high attention to detail and commitment to accurate working.
- Well-developed interpersonal, written and verbal communication skills.
- A strong customer service focus and a commitment to a culture of excellence and quality.
- Value self-improvement and aim to enhance your skills and knowledge through continual learning and development.
- Proficiency across the Microsoft suite of products to include Excel.
Ready to help us shape the future of healthcare? Join us and make a meaningful difference in people's lives - and your career.
We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture. We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.
The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We're proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.
Billing Officer in Richmond employer: Mercy Health
Mercy Health is an exceptional employer that prioritises employee growth and development within the aged care sector. With a strong commitment to community engagement and outstanding customer service, employees enjoy a collaborative work culture that fosters strategic partnerships and innovation. Located in a supportive environment, Mercy Health offers unique opportunities to make a meaningful impact while benefiting from comprehensive training and career advancement pathways.
