Team Manager

Mercy Community is seeking a passionate and engaging Team Manager to join our new Two Hearts program team. This is a Maximum term Full-Time contract position till 8 June 2029 based in Herston. This role is a Monday to Friday based role.

The successful applicant will be responsible for effective leadership, management and support in the development and implementation of high-quality service delivery to pregnant women and new mothers and their babies experiencing homelessness and mental health. This includes providing personal, professional, and organisational support to program workers, helping them perform their duties effectively.

This role involves but is not limited to:

• Lead, mentor and support a multidisciplinary team including day-to-day and formal supervision to ensure wise practice to empower clients to achieve their goals.
• Ensure quality service provision in line with Program Models, policy and procedures and guidelines.
• Build and maintain trusting and meaningful working relationships with clients and relevant stakeholders and partners.
• Work collaboratively with your line manager to identify and deliver appropriate services within available resources, continually assessing and responding to changing needs.

About you:

• Completed Bachelor's Degree (or above) in Social Work, Behavioural Sciences, Psychology, or a related discipline, along with relevant experience supporting vulnerable families and children.
• Significant experience working with families and babies, particularly in supporting people to secure safe and stable housing, mental health and developing safe parenting practices.
• Demonstrated leadership experience with the ability to motivate and mentor staff and build an effective team with a culture of high performance.
• Current and valid Paid Blue Card (Queensland Working With Children Check) or ability to apply.
• Queensland Provisional Green or above Driver Licence.
• First Aid and CPR Certificate (or willingness to obtain prior to commencement).
• Evidence of current vaccination against whooping cough (or willingness to obtain prior to commencement).

Why Mercy Community:

Mercy Community is a Catholic not-for-profit, compassionately inspiring and supporting people to live hopeful, connected lives within inclusive communities. We support families, young people, and older people, and live by our values of Compassion, Integrity, Dignity and Empowerment.

Being part of the Mercy Community team means you have access to some fantastic benefits, such as:

• Increase your take home pay through the use of generous salary packaging - up to $18,550 per annum of your salary is available as a tax-free component.
• Pay for your Queensland Blue Card and NDIS Worker Screening Card when you need – saving you up to $144 if you need both cards!
• Provide you and your immediate family free, professional and confidential counselling services including specialised First Nations counsellors.
• Free annual influenza and/or other vaccination reimbursements.
• Benyfits – is an employee benefits program designed to help you save money on living costs.

We also ensure all our employees have access to a wide variety of excellent learning and development tools to continue your professional and personal development. This includes making sure you have access to a range of other career pathways and opportunities across Mercy.

Mercy Community is a Circle Back Initiative Employer and commits to respond to every applicant.