At a Glance
- Tasks: Provide administrative support and coordinate interpreting requests in a healthcare setting.
- Company: Join Mercy Health, a compassionate organisation dedicated to patient care.
- Benefits: Permanent full-time role with competitive pay and superannuation.
- Other info: Diverse and inclusive workplace with opportunities for personal and professional growth.
- Why this job: Make a meaningful difference in people's lives while growing your career.
- Qualifications: Strong communication skills, attention to detail, and administrative experience required.
The predicted salary is between 27 - 33 $ per hour.
Employment Type: Permanent full time + Monthly ADO
Hours: 76 Hours a fortnight - 8 Hours daily
Salary: (Grade 1 Level-5 - $35.36 Hour + 12% Superannuation).
Location: Mercy Hospital for Women, Heidelberg
Contact: Nirmala Abraham, NAbraham@mercy.com.au
About the opportunity
We are looking for someone with strong interpersonal and written communication skills, excellent attention to detail, demonstrated administrative experience, sound problem-solving ability and the capacity to remain calm and professional while managing competing demands. Strong computer skills and experience in healthcare and/or interpreting services will be highly regarded.
What you'll bring
- You're resilient, compassionate and have a whole lot of heart.
- You are committed to delivering exceptional patient-centred care.
- To deliver efficient, high-quality, cost-effective service by coordinating interpreting requests across the hospital.
- A collaborative and supportive team player who contributes positively to the team and is willing to assist colleagues during busy periods.
- To liaise with interpreters, interpreting agencies, hospital staff and consumers with limited English proficiency.
- To record data on service provision and prepare invoices and reports.
- Provide continuous support for the management and operation of the interpreter booking system.
- To investigate and follow up internal Feedback raised through Riskman regarding Interpreter Services in conjunction with the Deputy Manager and Manager, Multicultural Services.
You will also be required to provide evidence of, or in the process of obtaining:
- A current Police Record Check and Working with Children Check.
- Proof of current influenza vaccination and other vaccination status consistent with public health orders.
Ready to help us shape the future of healthcare? Join us and make a meaningful difference in people's lives - and your career.
Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process.
Wurundjeri Woi-wurrung acknowledgement
We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture. We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.
Equality & Diversity
The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We're proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.
Administrative Support in Melbourne employer: Mercy Aged and Community Care Ltd
Mercy Aged and Community Care Ltd is an exceptional employer located in Richmond, VIC, offering a supportive and inclusive work culture that prioritises employee growth and development. With over a century of experience in aged care, our dedicated team enjoys the stability and security of a for-purpose organisation while having the opportunity to make a meaningful impact in the lives of others. Join us at Mercy Health, where your passion for compassionate care can flourish alongside a diverse workforce committed to excellence.
Contact Details:
Mercy Aged and Community Care Ltd Recruitment Team
