At a Glance
- Tasks: Lead and motivate a team to deliver exceptional food and beverage service.
- Company: Join Mercure Melbourne Doncaster, a vibrant hotel with stunning views.
- Benefits: Enjoy career development, global discounts, and a rewarding work environment.
- Other info: Flexible shifts and opportunities for growth in the hospitality industry.
- Why this job: Be part of a dynamic team creating memorable experiences for guests.
- Qualifications: Passion for customer service and supervisory experience required.
The predicted salary is between 49500 - 60500 $ per year.
Mercure Melbourne Doncaster is a 183 room & suite hotel, introducing approachable elegance in an untouched pocket of the Eastern Suburbs. Featuring a restaurant, indoor heated swimming pool, elite fitness centre, expansive outdoor terraces with views from the Yarra Ranges to the CBD and six event spaces for up to 200 guests with dedicated outdoor terraces.
We are a vibrant and forward-thinking hotel with a reputation for hosting exceptional conferences, meetings, and events. We are looking for a talented individual to maximize our potential in the Conference & Events market.
Reporting to the Food & Beverage Manager, you will be responsible for leading, mentoring and motivating your team, ensuring they deliver professional, efficient and friendly service to our guests. You will assist the Food & Beverage operations team with the day-to-day operations in both the restaurant and banquets.
Your duties and responsibilities include but are not limited to:
- Supervise Food and Beverage outlet operations during Breakfast, Lunch and Dinner meal periods;
- Create an energetic and engaging environment where team members and guests can connect over great Food & Beverage;
- The role may also involve working across banquet and conference operations as required.
- Communicate and delegate tasks to the team;
- Manage guest queries in a timely and efficient manner;
- Assist the Food & Beverage Manager with analysing performance, rostering and budgeting;
- Assist Food and Beverage management with training and development of team members.
Australian working rights required (no sponsorship available).
Qualifications:
- Passion for customer service;
- Supervisory experience in a similar role;
- Proven experience in leading and motivating a team;
- Strong interpersonal skills both with internal and external customers;
- Demonstrated ability to problem solve and remain calm under pressure;
- Excellent time management and communication skills;
- Be available to work across a variety of shifts;
- Holds a valid Responsible Service of Alcohol (RSA) in VIC.
The Mercure brand is part of the Accor Group. As the global market leader, Accor Hotels offers a worldwide network of hospitality and tourism services, with a diverse portfolio of renowned brands. Just a few of the perks include ongoing career and professional development opportunities and global discounts on hotel accommodation & food and beverage.
Food and Beverage Supervisor in Melbourne employer: Mercure
Joining Accor as a Night Manager at Mercure Perth on Hay means becoming part of a vibrant team dedicated to guest satisfaction and operational excellence. With a strong focus on employee growth, you will benefit from mentorship by seasoned hospitality professionals and have the chance to shape your career in a supportive environment. Enjoy flexible working hours, competitive benefits, and the pride of contributing to a well-respected hotel operation in the heart of Perth.
