Are you a night owl with a passion for delivering exceptional guest experiences?
Mercure Cairns is seeking a dedicated and detail-oriented Full-Time Night Auditor to join our friendly Front Office Team.
Are you a night owl with a passion for delivering exceptional guest experiences?
Mercure Cairns is seeking a dedicated and detail-oriented Full-Time Night Auditor to join our friendly Front Office Team.
About the Role
As our Night Auditor, you will:
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Reception Desk Management: Oversee guest check-ins and check-outs during the night shift.
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Night Audit & Reporting: Process the nightly audit and generate reports to ensure accurate financial records.
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Security Monitoring: Assist in monitoring building security to ensure guest safety.
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Operational Support: Aid the day team in operations to maintain exceptional service standards.
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Shift Timing: Work from 11 PM to 7 AM, accommodating the unique needs of night-time guests.
What We're Looking For
The ideal candidate will possess:
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Self-Starter Attitude: Ability to work independently with minimal supervision.
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Customer Service Focus: A positive attitude and genuine commitment to delivering memorable guest experiences.
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Hotel Experience: Experience in a similar role
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Technical Proficiency: Experience with property management systems like Protel is highly regarded.
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Attention to Detail: Strong organizational, written, and communication skills.
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Flexibility: Willingness to work weekends and evenings across a 7-day roster.
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Full Time Night Auditor employer: Mercure
Joining Accor as a Night Manager at Mercure Perth on Hay means becoming part of a vibrant team dedicated to guest satisfaction and operational excellence. With a strong focus on employee growth, you will benefit from mentorship by seasoned hospitality professionals and have the chance to shape your career in a supportive environment. Enjoy flexible working hours, competitive benefits, and the pride of contributing to a well-respected hotel operation in the heart of Perth.
