Build Relationships. Create Opportunities. Shape What's Next.
At Mercure Townsville, we're not just welcoming guests - we're creating experiences, strengthening partnerships and investing in the future.
As our hotel continues to evolve through exciting refurbishment projects and commercial growth, we're looking for a Business Development Manager who is ready to help shape our next chapter.
This isn't a role where you'll inherit a desk full of accounts and simply maintain them. We're looking for someone who enjoys getting out into the community, building genuine relationships and creating new opportunities that make a real difference to our business.
Reporting directly to the Director of Sales & Marketing, you'll work alongside an experienced leadership team to drive corporate, conference and group business while helping position Mercure Townsville as one of North Queensland's leading hotel destinations.
What You'll Be Doing
- Proactively identifying and securing new corporate, government, association and group business.
- Managing inbound sales inquiries and converting reactive opportunities into confirmed bookings.
- Preparing tailored proposals, quotations and commercial agreements that meet each client's needs.
- Conducting hotel site inspections and showcasing the hotel's accommodation, conference and event facilities.
- Building and maintaining strong relationships with new and existing clients across North Queensland.
- Working closely with Reservations, Revenue Management and Operations to ensure a seamless client journey from inquiry through to delivery.
- Representing Mercure Townsville at networking events, industry functions and local business initiatives.
- Maintaining accurate client records and sales activity within the hotel's CRM system.
- Identifying opportunities to grow market share while maximising revenue across accommodation, meetings, conferences and events.
About You
- Experience in hotel sales, business development or account management.
- Strong networking and relationship-building skills.
- A commercial mindset with the confidence to negotiate and influence.
- Excellent communication and presentation skills.
- Initiative, resilience and a proactive approach.
- A passion for hospitality and delivering exceptional customer experiences.
Business Development Manager employer: Mercure
Joining Accor as a Night Manager at Mercure Perth on Hay means becoming part of a vibrant team dedicated to guest satisfaction and operational excellence. With a strong focus on employee growth, you will benefit from mentorship by seasoned hospitality professionals and have the chance to shape your career in a supportive environment. Enjoy flexible working hours, competitive benefits, and the pride of contributing to a well-respected hotel operation in the heart of Perth.
