Mercure Resort on the Gold Coast invites a guest-focused Front Office professional to welcome guests warmly and manage requests across the front desk and systems. You will create a seamless journey from check-in to check-out while anticipating guest needs with empathy and local insight.
Join a team that values growth, wellbeing, and authentic hospitality, with extensive staff perks and a commitment to guest experience at every touchpoint.
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Resort Front Desk & Guest Experience Specialist employer: Mercure Hotels
At Mercure Perth on Hay, we pride ourselves on being an exceptional employer, offering a vibrant and supportive work culture that values teamwork and innovation. As part of the Accor family, employees benefit from extensive career growth opportunities, global perks, and a commitment to diversity and inclusion, all while working in the heart of Perth CBD near the stunning Swan River. Join us to make a meaningful impact in a dynamic hotel environment where your contributions are recognised and celebrated.
