Mercure Brisbane Spring Hill is seeking a Guest Service Agent to be at the heart of our guestsβ experiences, delivering warm, memorable stays from the moment they arrive. You will help create welcoming first impressions and ensure comfort throughout their visit.
In this Front Office role youβll handle check-ins and check-outs, manage guest accounts and preferences, work closely with Housekeeping and other departments, and share local knowledge to enhance stays.
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Guest Experience Specialist β Front Desk in Brisbane employer: Mercure Hotels
At Mercure Perth on Hay, we pride ourselves on being an exceptional employer, offering a vibrant and supportive work culture that values teamwork and innovation. As part of the Accor family, employees benefit from extensive career growth opportunities, global perks, and a commitment to diversity and inclusion, all while working in the heart of Perth CBD near the stunning Swan River. Join us to make a meaningful impact in a dynamic hotel environment where your contributions are recognised and celebrated.