About us
Ballarat Tractors is a leading New Holland Agriculture and Kobelco dealer servicing farmers and contractors across western Victoria, with branches in Ballarat and Terang. We're a busy, close-knit team backed by a strong dealer group, and we're looking for an experienced Parts Manager to lead our parts department.
About the role
You'll take ownership of the parts department, leading a small team to deliver fast, accurate service to our customers and workshop while growing parts sales and keeping stock under control. This is a hands-on role, so you'll be on the counter when needed as well as managing the business side.
Key responsibilities
- Lead, train and support the parts team, setting the standard for customer service
- Manage stock levels, ordering, stocktakes and obsolete stock to keep inventory accurate and working capital under control
- Drive parts sales and margins, including counter, workshop and phone sales
- Build strong relationships with customers, suppliers and our service department so the workshop has what it needs, when it needs it
- Oversee parts warranty and returns processes with manufacturers
- Monitor department performance and report against targets
- Ensure accurate use of our DMS (Equip) for quotes, orders, invoicing and stock control
- Step in on the counter to interpret, quote and sell parts as needed
About you
- Proven experience in parts, ideally in agricultural, construction or automotive dealerships
- Previous management or supervisory experience, or ready to step up from a senior parts role
- Strong parts interpreting and product knowledge
- Experience with a Dealer Management System (Equip or similar)
- Good understanding of stock control and warranty processes
- A customer-first attitude and clear communication skills
- Strong organisational and computer skills
What we offer
- Vehicle, phone, uniform, supplied
- Ongoing training and support from a well-established dealer group
- A stable, friendly team in a growing business
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Parts Manager in Ballarat employer: Melbourne Tractors Pty Ltd.
At Ballarat Tractors, we offer a dynamic and supportive work environment where Diesel Technicians can thrive as part of our expanding team in the vibrant Mitchell Park area of Ballarat. With over 40 years of industry experience, we are committed to employee growth through ongoing training and development opportunities, ensuring you stay at the forefront of the construction machinery sector. Join us to enjoy competitive salaries, a friendly atmosphere, and the chance to make a meaningful impact in our local community.
Contact Details:
Melbourne Tractors Pty Ltd. Recruitment Team
