Director of Marketing Operations in Brisbane

About Megaport
We’re not your typical tech company – and we don’t want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the cloud, data centers, and each other. We’re publicly listed on the Australian Stock Exchange and partnered with the biggest names in tech like Amazon, Microsoft, Google, Oracle, IBM, and more. Headquartered in Brisbane with a crew of over 600 people spread across Asia-Pacific, Europe, and the Americas, our employees enjoy an environment that is collaborative, supportive, and (actually) fun.

Our Team Culture
We’re a team of problem solvers, pixel pushers, code slingers, and cloud fanatics. Culture is more than a poster on the wall here – collaboration beats hierarchy, curiosity fuels our growth, and everyone’s voice matters. We take our work seriously, but not ourselves. We work across time zones to execute on our global vision, trust each other to get things done, and never compromise our values for commercial gain. Most importantly, we place our customers at the center of everything we do.

We’re committed to increasing representation in the tech industry and welcome applicants from all backgrounds. Don’t meet every requirement? That’s okay. If you’re excited about this role, we encourage you to apply.

The Role
At Megaport, we don’t just do networks and compute - we change what’s possible in those industries. Our automated infrastructure powers businesses all over the globe, and we’re on the lookout for a Director of Marketing Operations with a knack for translating tasks into clear outcomes. This is a critical role within the marketing department, overseeing the globally distributed Marketing Operations team. You will be responsible for setting the strategy and direction for the team, and supporting the wider marketing department through advancements in technology and tooling. You will be someone who is comfortable working in the tools of a modern marketing tech stack (Salesforce, Marketo, static sites, etc), and you are keen to kick things into warp speed with AI agent swarms, multi-agent orchestration, model chaining and MCP integrations. This is a role for someone who loves building, moving fast and adapting to new ideas regularly. Someone who sees problems early, takes action, and keeps everyone pointed in the same direction. If you’re motivated by impact, enjoy working closely with senior leadership, and get satisfaction from strong execution, you’ll feel at home here.

What You’ll Be Doing (a.k.a. your Quest Log)

• Develop and execute a comprehensive digital marketing strategy aligned with the company's overall business goals and objectives.
• Lead all marketing operations activities, including management of the marketing operations team. Serve as a change agent throughout the organisation.
• Own the marketing technology stack for the global organisation across all Megaport Group Brands.
• Champion the use of digital technology and best practices across the business.
• Promote collaboration and knowledge sharing across functions to establish and support a robust marketing ecosystem.
• Develop data-driven metrics to determine the ROI of marketing efforts and provide key reporting and insights on marketing operations to the CMO and executive leadership team.
• Lead the creation/production of inspiring campaigns that build the brand and drive revenue.
• Support the wider marketing team with tools that improve efficiency and flexibility, measure results, and adjust the plan quickly to achieve goals.

What We Are Looking For (a.k.a. your Power Ups)

• Marketo - Advanced skills and capabilities
• 8+ years of marketing experience, focused on growth marketing.
• 3+ years of experience as a team manager in a marketing context.
• Advanced hands‑on experience with marketing automation and revenue-generating marketing technologies. You will need to use your experience to provide guidance on system design to the team.
• Hands‑on experience with the following tools is required: Marketo, Salesforce CRM, PPC Ad platforms, HTML/CSS for web and email.
• Hands‑on experience with the following tools would be highly regarded: Static Websites, Segment, Google Tag Manager, APIs.
• Understanding of Python & SQL for marketing ops purposes.
• Use of MCPs and AI-based tooling to enhance marketing operations.
• Experience developing operational-level marketing strategies in line with the vision of the organisation.
• Be highly detail-oriented.
• Innovative and disruptive mindset with a deep understanding of digital marketing and marketing operations strategies.
• Commercially minded; proven track record of creating campaigns and initiatives that drive revenue growth.
• Domain-expertise; Thorough knowledge of marketing operations principles in a B2B context.
• Knowledge of marketing SaaS companies and/or telecommunications companies would be highly regarded but is not required.
• Ability to understand changing business dynamics, translating them into operations to achieve company objectives.

What We Offer

• Flexible working environments
• Birthday Leave, 12 weeks of parental leave (after 12 months of continuous service), and 5 days of study leave.
• Creative, fun, and contemporary work environments
• Motivated team of industry experts and plenty of learning opportunities
• Celebrated success with internal awards programs
• Health and wellness program
• Generous performance bonus structure

If you have any questions, please reach out to Megaport's Talent Acquisition Team at Careers@megaport.com